This resource is a crucial link between the Support, Professional Services, and Technology teams, requiring patience, effective communication, coordination, cross-functional collaboration, and problem-solving skills.
Be proactive to learn the Firco Insight product and its many moving parts is important.
Taking ownership and driving all activities related to customer deployment, incoming issues for technology resolution, and vulnerabilities remediation.
The hourly range of this role is $50-63 based on experience.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.
We are an equal opportunity/affirmative action employer that believes everyone matters.
Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.
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Required Skills & Experience
4-5+ years of experience as a scrum master
SDLC experience and Agile methodology
Experience managing multiple scrum teams
Jira and confluence
CSM
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching.
Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.