Job DescriptionPosition Title: Seasonal E-Commerce Staff
Department: E-Commerce at Hampstead Distribution Center
Reports To: E-Commerce Management Team
Work Location: Jos A Bank Clothiers, 500 Hanover Pike, Hampstead MD 21074
Schedule: Shift: Wed–Sat: 7AM – 5:30PM
(Hours will fluctuate dictated by business needs and must be able to work weekends, overtime, and holidays when necessary) Position Summary: The Distribution Center in Hampstead, MD is seeking a hard-working, dependable, energetic team player to join the E-Commerce team. The primary responsibility of this position is to process and ensure the accuracy of the distribution center merchandise while providing quality customer service support to our customers. Perform in accordance with company guidelines in a fast-paced, time-sensitive environment. Provide assistance to management with the daily fulfillment operations.
Responsibilities: Stocking merchandise in designated picking/stocking locations by SKU. This will include inspecting the merchandise for damage and ensuring accuracy.Quickly and accurately pick inventory to fill customer requisitions and orders.Packaging merchandise for customer orders. This includes inspection for quality and auditing for accuracy of the individual order.Tag or re-tag merchandise as needed.Perform inventory cycle counts of products/merchandise as required.Meet production standards set by management.Provide immediate feedback to management regarding discrepancies.Contribute to building a positive team spirit and support the company's goals and objectives.Promote safe work practices at all times to ensure a safe work environment and report all maintenance or safety issues requiring corrective action.Help to maintain a clean and neat work environment.Assist in all other areas of the distribution center.Skills, Abilities, Experience and Qualifications: High School Diploma or Equivalent required.Ability to meet deadlines/productivity standards and complete work in a timely manner.Good attendance/punctuality record; consistently at work and on time.Ability to learn new skills and follow directions.Good math, counting, and problem-solving skills.Must be customer service oriented.Good verbal communication skills.Must be able to understand spoken and written English to perform necessary job functions.Good organizational skills.Ability to identify and resolve discrepancies.Must have excellent attention to detail while maintaining accuracy.Must maintain a professional and positive attitude at all times with the highest level of customer service.Individual must be safety conscious.Working knowledge in the use of warehouse technology including radio-frequency (RF) scanners to perform daily functions is a plus.Previous warehouse/distribution/production experience helpful.Basic knowledge of computer PC skills (Excel, Word, and Outlook) is helpful.Ability to work independently, as well as in a team environment.Ability to work in a warehouse environment setting with physical demands that include continuous standing, walking, use of hands and fingers, grasping, reaching, climbing or balancing, stooping, bending, kneeling, squatting, stretching, crouching, crawling, pulling, pushing, working and reaching overhead, using ladders or lifts, and frequently lifting and/or moving up to 50 pounds or more.Ability to use handling equipment and machinery including sorter systems, conveyors, RF guns, metal hooks, plastic bags, plastic packaging, cardboard boxes, tape dispensers, and other materials necessary to the production and packaging of our merchandise.Dependable team player willing to do what it takes to get the job done and flexible in scheduling is required based on business needs (i.e.; increased hours, weekends, holidays, and volume of work, staffing shortages, etc.).Authorized to work for any employer in the United States.Must be able to work in all areas of production.Other Duties: This job description is not designed to cover or contain a comprehensive listing or activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
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