Join The Peach Truck team as a Peach Slinger, where you'll be instrumental in delivering exceptional customer service and managing our order fulfillment process. Your role includes engaging with customers, setting up locations, and ensuring seamless experiences during our retail stops. This role involves travel to neighboring zip codes within the assigned market. This is a seasonal position and preparation for the season begins in early May and lasts into early September.Responsibilities:Embark on an exciting journey with The Peach Truck, where our lively approach and effective service create joyful experiences for our customers. If you thrive in engaging with people, resolving concerns, and excelling in a rapidly changing work setting, you'll find that our workplace aligns seamlessly with your strengths. Our role extends beyond the conventional Monday-through-Friday desk job, keeping things lively, particularly on weekends, ensuring our customers forge a strong connection to the essence of our brand. We prioritize personal growth, providing feedback and advancement opportunities, making every season with us an opportunity to thrive. Responsibilities Include:• Set up of the stops, this will include setting up tables, tents, cones, and other equipment (may be in excess of 40lbs)• Demonstrate a service culture that prioritizes the customer service experience by delivering the "Peach Truck" service standard• Create a welcoming experience by authentically greeting all customers• The ability to communicate knowledge learned, such as How to properly condition a peach and other promotions or products• Make it right for the customer by de-escalating any negative situations and recovering the customer experience• Work efficiently to minimize customer wait time while maintaining customer service and accuracy. Including addressing customers in line to keep queued customers engaged• Bag Peaches during downtime while being available for the customers• Work in a safe manner at all times to benefit yourself and others; identify and correct hazards; comply with all safety policies and best practices• Work a flexible schedule aligning with customer and business needs• All other duties based on business needsQualifications:• 18 years of age or older and eligibility to work in the United States in compliance with applicable employment laws is required• Valid driver's license and reliable transportation to and from your work location• Previous retail experience preferred, but not required• Ability to lift safely 40+ pound boxes repeatedly throughout a shift.• Ability to work outdoors in various climates• Welcoming and helpful attitude with a strong work ethic, that can adapt quickly to changing circumstances• Demonstrated ability to thrive in a fast-paced environment, showcasing flexibility, proactivity, resourcefulness, and efficiency, and a keen attention to detail while multitasking• Access to a personal smartphone, and Adaptability to current technology needs• Ability to work independently without direct supervision at all times and follow instructions• Flexible work schedule, including weekends, and holidays, with regular attendance necessary. (Saturday availability is required)• Dedicated to placing the customer experience as the utmost priority, with strong communication skills utilizing a positive and customer-focused language, and expertise in customer education, upselling, and cross-sellingAbout Company: The Peach Truck - Detroit - Grand Rapids proudly goes beyond being an equal opportunity employer, we work hard to sustain and enhance the natural and organic inclusivity that is fostered every day, by every employee. We don't do this because anyone tells us this is important, we do it because we genuinely want every person who comes to work here to be treated with respect and dignity and to be comfortable being their most authentic selves. We hire for character, kindness, humanity, moral fiber, and experience...therefore, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We look forward to meeting you!
