Corporate Resources, on behalf of our client located in West Chicago , IL, is hiring for a full-time, permanent Senior Account Manager. Senior Account Manager– West Chicago, IL $80K-90K, Full Benefits, PTO, and More We are a trusted printing and packaging manufacturer with nearly 60 years of experience, providing customized solutions to clients in healthcare and other consumer industries across the U.S. Using the latest technology and equipment, we prioritize quality and customer satisfaction. We are seeking a Senior Account Manager to join our team. In this role, you will support our clients by coordinating projects, managing account details, and delivering exceptional service. The ideal candidate is detail-oriented, motivated, and committed to building positive client relationships. Primary Responsibilities: Act as the main contact for assigned customer accounts, building and nurturing strong relationships. Collaborate with Sales, Operations, and Customer Service teams to ensure timely and accurate service. Update clients on project status, resolve inquiries, and provide solutions to maintain high satisfaction levels. Maintain detailed and up-to-date customer records and account information in our ERP system. Review and manage estimates, monitor pricing accuracy, and facilitate artwork proofing and structural design processes. Communicate with Scheduling and Shipping Departments to meet project timelines. Assist with reporting on key metrics, new employee training, and troubleshooting when needed. Support continuous improvement efforts with a focus on quality, safety, and customer satisfaction. Qualifications: 3+ years of experience in detailed account management, must have product experience. Familiarity with ERP systems, Microsoft Office Suite, and digital technology. Excellent written and verbal communication skills. Ability to multitask, prioritize, and manage time efficiently. Strong attention to detail and quality-focused work habits. Ability to work well in a collaborative, diverse environment. This role offers the opportunity to be an essential part of our commitment to providing outstanding customer experiences and to grow within a supportive, stable organization. Join us to advance your career in a customer-focused role.