Senior Analyst - Control Management, Risk Id And Assessment

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The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel & Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.

The objective of the USCS Control Management Risk ID & Assessment team is to identify risks throughout business processes, systems, and platforms, develop and recommend risk mitigation strategies to address these risks, and proactively flag high risk themes for intervention and control enhancement.

USCS is looking for a Sr. Analyst of Risk ID & Assessment focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units and functional areas.
The Sr. Analyst, US Consumer Services Risk ID & Assessment:

Assist in additional identification of risks throughout business processes and systems (along with business process owners)
Facilitate Business Units in their risk assessments performance (e.g., Process Self Risk Assessments (PRSAs)) in addition to further assessments and testing / QA programs to ensure regulatory and internal standards are met (e.g., periodic PRSA reviews and update assessment criteria to align with regulatory updates)
Support control monitoring (supplemental to BU process owners testing) and compile key operational risk trends, activities, and events 
Proactively help identify areas of high-risk for intervention (e.g., automated alerts generated for high-risk areas signal need for intervention and focus), including conducting independent quality assurance and vertical process testing
Support thematic risk reporting (levels, trends, causes) 
Categorize controls and map against risks and processes (e.g., cross-BU process-control mapping)
Support BU with identification of risks and spotting areas where product changes or improved controls may be required within New Product Governance (NPG)
Support risk management practices within the business
Drive Operational Risk Events resolution and timely documentation
Maintain risk dashboards and key risk indicators (KRIs) for ongoing monitoring
Maintain risk profiles and an updated risk register(s)
Support sharing insights, better practices, themes, etc. across the enterprise
Ability to join calls across all time zones when needed

Required Qualifications:  

2+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities 
Project management, communication, and interpersonal skills
Proficiency in Excel reporting and PowerPoint creation
Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards 
Sound analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively
Ability to work across multiple teams to drive project completion

Preferred Qualifications:  

Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous
Experience in at least one of the following: 
Supporting identification of operational risks throughout business processes and systems
Facilitating risk assessment performance in addition to further assessments and testing programs to ensure regulatory and internal standards are met
Supporting independent control monitoring, including identification of control improvements
Supporting the identification of areas of risk for intervention, including conducting independent quality assurance and process testing
Compiling thematic risk reporting to provide actionable insights on risk levels, emerging trends and root causes 

ORMCM
Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
Competitive base salaries 
Bonus incentives 
6% Company Match on retirement savings plan 
Free financial coaching and financial well-being support 
Comprehensive medical, dental, vision, life insurance, and disability benefits 
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
Free and confidential counseling support through our Healthy Minds program 
Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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