Position Information
Hiring Manager:
Assistant Vice President
Department:
Investor Communications
Position Responsibilities
The Senior Associate will join the Firm's growing Investor Communications Department which serves as a key point of contact to the Firm's investor base. This role requires a motivated individual with a proactive approach to working with other team members and departments, who has the ability to manage tight deadlines and also brings impeccable attention to detail.
Responsibilities included, but not limited to:
Taking the lead on calls with internal and external legal partners
Overseeing the onboarding and maintenance of investor accounts, including the collection and analysis of legal documentation
Providing guidance, development and training to other members of the team as the first point of escalation
Handling / reviewing subscription documents, fund legal documents and Anti-Money Laundering/KYC documentation
Overseeing and driving urgency to aid critical Investor Communications projects
Managing the internal review of onboarding documentation for new and existing funds
Reviewing information entered into the CRM databases by junior team members
Corresponding with other back-office teams on day-to-day and ad-hoc activity
Monitoring team metrics, capacity and shifting priorities as needed
Providing oversight on team deliverables, and ensuring timely execution
Motivating the team during periods of high volumes, and maintaining a positive culture
Candidate Requirements
Qualifications & Experience:
Bachelor's degree required
5+ years of related experience
Proven leader with ability to motivate team members, especially during periods of high investor volumes
Strong understanding of KYC requirements and/or CIMA AML is a plus
Meticulous attention to detail and accuracy
Excellent organizational and prioritization skills
Experience managing direct reports is required
Demonstrated ability to work well both independently and as part of a team
Proficient in MS Office products, specifically Word and Excel
Knowledge of Microsoft Dynamics is a strong plus
Abide by our work-in-office policy then in effect
Critical Competencies for Success
Our Gold Standards Model defines key behaviors and competencies across 4 dimensions: Leadership, Achieving Results, Personal Effectiveness and Thinking Critically. These behaviors and competencies drive our ability to win together.
Leadership:
Role models in this area consistently focus on the right goals and priorities and continually develop themselves and others. Always team players, they influence and engage with others to contribute to a supportive and inclusive culture where all feel welcome.
Achieving Results:
Role models in this area are high achievers who develop careful plans and deliver consistently and effectively. They hold themselves and others accountable for delivering high quality results, and they remove barriers to ensure others can contribute and grow.
Thinking Critically:
Role models in this area understand our business, rely on analytical reasoning and seek diverse perspectives to solve problems. They are forward thinking, anticipating issues and addressing them in advance.
Personal Effectiveness:
Role models in this area build strong relationships, treat others with respect and communicate effectively. They are driven to exceed expectations and are adaptable to changing circumstances.
The department-specific competencies define the knowledge, skills and abilities that are needed to successfully perform the functional or technical work of this role.
Industry Knowledge:
Demonstrates an understanding of the Firm's position in the industry, including its complex structure and competitive advantage in the marketplace. Monitors industry trends and changes and recognizes their relevancy and implications.
Technical Communication and Documentation:
Documents and communicates technical processes and procedures in area of specialty to stakeholders. Adapts the level of detail and specificity based on the needs of the intended audience.
Investor Data Governance:
Follows appropriate policies and procedures to enter and manage investor data, including evaluating issues with investor data and taking appropriate steps to address them and communicating with others regarding investor data governance to ensure accuracy and integrity.
Investor Management:
Handles or manages investor onboarding, reporting and inquiries. Understands how to prepare and check reports, gather subscription-related data from investors (e.g., legal documentation) and answer investor inquiries regarding onboarding, subscriptions and reports.
Tax and AML Regulatory Compliance:
Complies with tax and AML laws and regulations related to due diligence, withholding and reporting. Stays informed of changes to tax law, regulations and legal cases to communicate impact to relevant internal and external stakeholders.
Innovative Mindset:
Leverages a detailed, agile and creative mindset to master processes and responsibilities, as well as drive value-added enhancements, continuous process improvement and proactive learning through new technology, processes and people.
Compensation & Benefits
Compensation will be commensurate with experience. Golub Capital offers a full range of benefits which includes medical, dental, vision and 401(k).
Golub Capital is an Equal Opportunity Employer.
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