Senior Automation Analyst

Senior Automation Analyst
ASSOCIATE GOVERNMENTAL PROGRAM ANALYST
Final Filing Date: 10/7/2024
Application Methods: Electronic (Using your CalCareer Account), By Mail, Drop-off
Join the Covered California team! Are you passionate about leveraging technology to make a tangible difference in people's lives? Do you thrive in an environment that values innovation, collaboration, and a commitment to excellence? If you're driven by the challenge of improving complex systems to enhance the public good, we have an exciting opportunity for you at Covered California.
Join us as a Senior Automation Analyst in our Eligibility and Enrollment (E&E) Automation team, where you will play a pivotal role in shaping the future of healthcare access in California. Our team is dedicated to the continuous improvement of the CalHEERS application—the cornerstone of California's health coverage enrollment. In this role, you will contribute to the development, enhancement, and maintenance of enrollment functionalities, ensuring that our systems are not only efficient but also equitable and responsive to the needs of all Californians.
As a part of the E&E Automation team, you will work closely with cross-functional partners and external stakeholders to design and implement system changes that make a real difference. Your analytical skills, initiative, and ability to communicate effectively will be key in driving projects from conception through to implementation, ensuring that our solutions meet high standards of quality and user experience.
This is not just a job—it's a chance to be at the forefront of health technology, ensuring that every Californian has access to the coverage they need. If you're ready to take on this challenge and make an impact, we want to hear from you. Apply today and help us shape the future of healthcare in California.
At Covered California, we recognize our employees are our most valuable asset. We have a variety of career fields that help make a difference in the lives of Californians, and we're looking for talented and enthusiastic individuals to join our team!
Job Description and DutiesThis position's office headquarters location is designated in Sacramento. Travel expenses associated with commuting to the employee's office headquarters location are not reimbursable, other than authorized transit subsidies.
NOTE: To be considered for this job opportunity, applicants must be reachable on an employment list, have transfer eligibility, or have reinstatement eligibility. If you are new to California State service and you do not have list eligibility, you must take the exam for this classification. To gain employment list eligibility for the Associate Governmental Program Analyst classification, please Click here to access the exam bulletin. To gain employment list eligibility for the Staff Services Analyst classification, please Click here to access the exam bulletin.
NOTE: Possession of minimum qualifications will be verified before the interview and/or appointment. If it is determined an applicant does not meet the minimum qualifications, the applicant's name may be removed from the eligibility list.
You will find additional information about the job in the Duty Statement.
Working ConditionsThis position may be eligible for telework. The amount of telework is at the discretion of the Department and is based on Covered California's current telework policy. While Covered California supports telework, in-person attendance may be required based on operational needs. Employees are expected to be able to report to their worksite with minimal notification if an urgent need arises, as determined by the Department.Minimum RequirementsYou will find the Minimum Requirements in the Class Specification:
ASSOCIATE GOVERNMENTAL PROGRAM ANALYSTSTAFF SERVICES ANALYSTCovered California works to improve the health of all Californians by assuring their access to affordable, high-quality healthcare. Our employees are the vital link that ensures that our vision, mission, and values are fully realized and are the driving force that allows us to continually provide exceptional service to those who need it most.
We offer an inclusive and diverse atmosphere, an award-winning wellness program, employee recognition programs, on-site fitness centers at our Sacramento and Service Center locations, and free parking at all of our locations.
Life can change in an instant – so can your career!
Visit our website to learn more about why Covered California is an employer of choice.
Special RequirementsYour Statement of Qualifications (SOQ) must discuss how your education, training, and experience qualifies you for this position. It also serves as documentation of your ability to present information clearly and concisely in writing. Your SOQ must be typed, Arial 12 pt. font, no more than two pages in length, and each response must be numbered and must address each of the items listed below.
Describe why you would be the best candidate for this position based on the desired qualifications. Please provide your work experience as well as any education or training you may have.If you have experience in system development life cycle to develop or maintain a system or process, then describe your professional experience working in the system development life cycle and how it benefited your organization.Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Application InstructionsCompleted applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Who May Apply:
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
Desirable QualificationsIn addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
Experience applying critical thinking, root cause analysis, decision-making, and problem-solving skills.Experience demonstrating excellent organizational, time management, facilitation, and negotiation skills.Excellent written and verbal communication skills and the ability to communicate effectively in large forums to discuss and present information.Experience demonstrating initiative and self-direction with the ability to work well independently and in teams while serving as a Subject Matter Expert (SME).Experience and/or knowledge of system development life cycle.Experience in the health care or health insurance sector or a related field.Experience working with industry and consumer stakeholder groups.The State of California offers a comprehensive benefits package that includes Health, Vision, Dental, Retirement, and an array of other options. For more information on the benefits offered by the State of California, please click below:
The Human Resources Contact is available to answer questions regarding the position or application process.
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
Pre-Employment RequirementsBackground Check: All applicants shall be subject to a pre-employment background investigation. The investigation will consist of the completion of a pre-employment questionnaire, fingerprinting, and an inquiry to the Department of Justice and Federal Bureau of Investigation to disclose criminal records.
Per GC 100500 (f)(1)...staff of the Exchange shall not be employed by, a consultant to, a member of the board of directors of, affiliated with, or otherwise a representative of, a carrier or other insurer, an agent or broker, a health care provider, or a health care facility or health clinic while serving on the board or the staff of Covered California. A member of the board or the staff of the Exchange shall not be a member, a board member, or an employee of a trade association of carriers, health facilities, health clinics, or health care providers while serving on the board or the staff of the Exchange. Applicants who may fall under Government Code 100500(f)(1) will be considered ineligible for appointment with the Covered California.
Equal Opportunity EmployerThe State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

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