As Senior B2B Account Manager you will be responsible for developing our B2B sales strategy in DACH and driving growth in your designated customer segments. Your main goal is to acquire new customers through sales measures that you define on a strategic level and then rigorously execute. You will be collaborating with company-wide stakeholders and senior leadership and have a pivotal role in shaping our new business area. The position is unlimited and located in Munich.independently build up and grow one of our B2B target customer segments (Interior Designer, Property Developer, Offices, Hotels)define a strategy for customer acquisition and growth and convert this strategy into an actionable plan with clear KPIsdrive the growth of the B2B area, working with leaders across the company to bring large B2B projects to life and support setting up the required processesbecome the company-wide expert for your target customer groupdevelop retention and upselling initiatives for your customer segment and integrate this into the overall B2B retention and upselling strategymonitor customer satisfaction metrics and work to improve customer satisfaction levelstake part in discussions with Senior Leadership at Westwing and prepare key communication material for the Head of B2B as well as the Group's CEO and Executive Team5+ years of professional experience with proven track record in business development and Key Account Management in B2B Furniture, Home & Living, or Lifestylethorough understanding and experience working with one of the target customer segments (Interior Designer, Property Developer, Offices, Hotels)entrepreneurial mindset and hands-on mentality to grow revenue of your customer segments at high customer satisfaction levelsability to structure and manage complex cross-company projects and processes with multiple stakeholders at both senior and junior levelsexperienced in working in a fast-paced environment, juggling multiple topics at once without compromising on quality or speedexcellent communication skills, including strong verbal and writing capabilitiesfluency in German and English (more languages are advantageous)Aside from our awesome team and shared purpose we offer a variety of additional benefits. Come work with us and get:an inspiring, international, informal and nonpolitical environment for you to take ownership and grow your careera unique culture based on trust, support, and collaboration where we foster open communication with our biweekly Company All-Hands, feedback channels like Officevibe and regular Q&A sessions flexible working mode: roughly 60% remote, 40% in-office working policyup to 4 weeks temporary work-from-anywhere per year 30 days of paid vacation per yeara beautiful, centrally located and dog-friendly office with free beverages, cafeteria with different lunch options, open spaces and sunny terrace40% off Westwing Collection in our shop, 25% off all third-party brands, 10% family & friends voucher, Westwing Vouchers for special occasionsregular and legendary company and team events like Movie Nights, Oktoberfest, Summer Parties, and morehealth and wellbeing offerings including sports membership, mental health support and coaching, vaccinations, skin checkups and morediscounted green mobility options with public transport or JobRadcompany daycare "Westwing Wichtel" next to our HQ office and cooperation with Elly & Stoffl, a multilingual daycare with several locations in Munichsubsidized company pension scheme "Social Impact Day" p.a. to use for doing good for environment and/or societyWestwing is Europe's #1 in Beautiful Living
eCommerce, now present in 12 European countries and has generated EUR 481m GMV
(Gross Merchandise Volume) in 2023. As Europe's premium one-stop destination
for Design Lovers we offer a unique brand experience with a carefully curated
assortment of our Westwing Collection and 3rd party design brands. The
integrated platform combines Shop, Club-Sales, Stores, the B2B
Service (Westwing Business) and our Design Service. Founded in 2011, Westwing
is headquartered in Munich and went public on the Frankfurt Stock Exchange in
October 2018.
Our team consists of more than 1700 professionals
working together on our shared purpose to "Excite people to create homes that
unlock the full beauty of life". We work together at a fast pace in an
inspiring, international and informal environment that enables you to grow your
career while working with a brand and products our customers love. We're made
up of passionate people who are creative enough to disrupt the status quo,
brave enough to fail and smart enough to win. So come, be part of the "wow, you
work at Westwing?" crowd.
Diversity is deeply rooted in our culture. Our
mission doesn't stop to inspire only your design choices, it continues to
embrace an inclusive lifestyle filled with respect to everyone's uniqueness,
cultural differences and equal opportunity.B2B Services