At TreviPay, we believe loyalty begins at the payment. Thousands of sellers use our global B2B payments and invoicing network to provide choice and convenience to buyers, open new markets and automate accounts receivables. With integrations to top eCommerce and ERP solutions and flexible trade credit options, TreviPay brings 40 years of experience serving leaders in manufacturing, retail and transportation. Every day, TreviPay employees are challenged and empowered in a supportive, collaborative, entrepreneurial environment. The Senior Business Analyst is responsible for reviewing assigned business processes from end-to-end to identify and clearly document requirements and specifications to address business needs that will improve operations and efficiency.
Responsibilities
· Provide and support the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business needs; determining and carrying out necessary processes and practices; monitoring progress and results; recognizing and capitalizing on improvement opportunities; and adapting to competing demands, organizational changes and new responsibilities.
· Partner with functional product owner(s) to define feature-level backlog and technical requirements, working with technical team(s) to ensure delivery of high-quality outcomes within timeline, scope, and budget.
· Produce required project analysis documentation (business requirements, scope, use cases, sequence diagrams, future state proposals, etc).
· Collaborate closely with Product Managers and developers to implement the requirements and provide necessary guidance to testers during QA process.
· Ensure project management practices are followed and improved as needed.
· Determine internal and external customer needs and desires through market and competitor research and internal collaboration.
· Recommend the nature and scope of present and future technical development by documenting specifications and requirements.
· Understand and negotiate needs and expectations of multiple stakeholders.
· Provide information to management by preparing short-term and long-term technical development forecasts and special reports and analyses.
· Establish, coordinate, and communicate time schedules with product teams and management.
· Collaborate well with others to solve problems and actively incorporate input from various sources.
· Evaluate decisions through the eyes of the customer, build strong internal relationships, and create processes with customer viewpoint.
· Actively generate process improvements, champion and drive change initiatives, confront difficult circumstances in creative ways, balance multiple and competing priorities and execute accordingly.
· Support Engineering and Product teams by resolving roadblocks and interdependencies.
· Assist in ad hoc projects as needed.
Requirements:
· Bachelor's Degree required.
· 3+ years of experience contributing to an Agile software development process.
· Experience using project tracking software tools and technologies.
· Experience working with high-performing software development teams.
· Experience working on large scale projects as well as handling day-to-day operational requests from the business.
· Strong project management skills, ability to successfully manage multiple tasks at any given point, strong relationship building skills.
· Ability to deal with ambiguity and be flexible enough to shift workload in accordance with changing priorities.
· Strong presentation skills and proficiency in MS Word, PowerPoint, and Excel.
· High performing contributor with ability to collaborate cross-functionally with management, Product, Technology, Compliance and Risk.
· Strong knowledge of B2B credit and/or business lending application processing systems and workflows, and principles of credit and fraud risk is preferred
· The ability to multitask in a fast-paced environment.
· Ability to work collaboratively in a dynamic environment where adaptability is imperative.
· Accurate with a strong attention to detail.
· Strong communication skills, both verbal and written.
Preferred Qualifications:
· PMP, ScrumMaster or related Project Management certifications are preferred.
· Thorough understanding of Agile software development methodologies.
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\nWhy you will love working at TreviPay · Competitive salary · Paid parental leave · Generous paid time off · Medical, dental, vision, FSA, Life/AD&D, long and short term disability · 401K matching · Employee referral program At TreviPay we believe: · in saying yes to unique and challenging requirements · empowered team members are creative team members · our products make the customer's day just a little bit better · work/life balance makes us all more effective TreviPay is an Equal Opportunity and Affirmative Action Employer. We welcome all veterans and disabled applicants. Individuals with disabilities will be provided reasonable accommodation to participate in the job application and/or interview process. Please contact ******** to request an accommodation.