Location: Remote - Eastern or Central U.S.
Join a Strategy-First Digital Consultancy — Vision to Victory!Since 1988, RDA has been empowering mid-market and enterprise organizations to revolutionize revenue channels and streamline operations through cutting-edge business and marketing technology. We partner with top brands like Marriott, Five Guys, Michigan State University, PBS, and CKE Restaurants.What You'll Do: Drive Strategic Impact: Collaborate with business owners to design and implement innovative digital solutions, including CMS, eCommerce, CRM, DAM, and CDP platforms.Translate Complexity into Clarity: Extract business rules from code, decipher intricate system mappings, and communicate insights to stakeholders.Document with Precision: Create business requirements documents, use cases, process workflows, and systems interaction diagrams that guide development and align teams.Shape Product Vision: Partner with clients to align product roadmaps and backlogs with their business goals.Support System Changes: Identify gaps, recommend enhancements, and document processes to improve operations and system efficiency.Facilitate Collaboration: Serve as a bridge between business leaders and development teams, ensuring requirements are clear and deliverables meet expectations.Champion Quality: Develop test cases, analyze results, and support user acceptance testing to ensure solutions meet business needs.Drive Adoption: Create training materials and deliver sessions to support smooth solution rollouts and end-user success.Lead by Example: Collaborate with cross-functional teams of strategists, engineers, UX experts, and architects to deliver exceptional results.What You Bring: Experience That Counts: 5+ years in a Business Analyst role, ideally in an Agile consulting environment, working on website enhancements or custom builds.Workshop Wizardry: Strong facilitation skills to run workshops and gather business requirements.Documentation Excellence: A knack for developing detailed requirements, use cases, process diagrams, and other key deliverables.Technical Breadth: Experience with DXP/CMS platforms (Sitecore ideal) is required. Familiarity with eCommerce, custom applications, and platforms like CDP and/or DAM is a plus.Educational Foundation: Bachelor's degree preferred; Scrum certification a bonus.U.S. Work Authorization: Citizenship or Permanent Residency required.Why Join RDA? Flexibility & Balance: Work remotely from anywhere in the Eastern or Central U.S.Professional Growth: Benefit from continuous learning opportunities, certification bonuses, and support for your career development.Top-Tier Benefits: Enjoy competitive pay, unlimited PTO, paid holidays, and a full benefits package including medical, dental, vision, and more.Award-Winning Culture: Be part of a three-time Certified Great Place to Work, recognized for exceptional employee satisfaction.Ready to move from Vision to Victory in your career? Apply today to join our innovative team. Let's shape the future of digital strategy together!