Company DescriptionIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job DescriptionWhat you get to do in this role: As a Sr. Build and Configuration Engineer, you will be part of a team that is building the next generation build and release platform for ServiceNow. We need your expertise to help develop, scale, automate, and improve the underlying infrastructure, software, processes, and services required to support enterprise software development, quality engineering, and production releases. This includes the following responsibilities:
Develop the next generation of the Build platform for a fast-growing development organizationSupport and maintain source code management and build tools (Git/GitHub/Jenkins/Gradle/Nexus)Automate provisioning with a variety of cloud and on-prem toolingTroubleshooting, problem solving, root cause analysis, and documentationSupport and improve the build pipelineBranching and code repository administrationDeveloping productivity tools & pluginsAutomate repetitious processes for scale and reliabilityQualificationsTo be successful in this role you have: Demonstrable build pipeline, microservice, and problem solving skillsProficiency in one or more scripting languagesExperience in source code management and branchingUnderstanding of automated build and release systemsPassion for automation, continuous improvement, and DevOps cultureClear communication skills, both in person and onlineSecurity and compliance mindedFluency in the software development lifecycleA strong commitment to customer servicePreferred Qualifications Experience in developing automation in large enterprise scale development environmentsInter-team training and knowledge sharingAbility to tune and scale Linux systemsExperience managing, debugging, and improving build systemsExperience with agile methodologiesFluency in several of the following technologies:Git / GitHubMaven / NexusRuby / Perl / Shell ScriptingJenkinsAmazon Web ServicesChefLinux (CentOS/Fedora/RedHat)Kubernetes / DockerBasic Qualifications 3+ years hands on experience with automation, build & deployment processes, and configuration managementNot sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!
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