Job Description Design and implement complex supply chain solutions for leading retailers and e-commerce companies using a Labor Management solution. Write, update, and maintain computer programs or software packages to handle specific jobs such as tracking inventory, storing or retrieving data, or controlling other equipment. Analyze customers' functional, technical and process needs to create supporting documentation and design, configure, and test solutions that meet customer needs. Write, analyze, review, and rewrite programs, using workflow chart and diagram, and applying knowledge of computer capabilities, subject matter, and symbolic logic. Design, develop, test, and deploy complex supply chain solutions and integrated systems for managing production processes, including human work factors, quality control, inventory control, logistics, material flow, cost analysis and production coordination. Perform or direct revision, repair, or expansion of existing programs to increase operating efficiency or adapt to new requirements. Analyze supply chain processes to seek greater efficiencies and optimized processes. Troubleshoot and support existing supply chain solutions. Author technical documents such as design and modification specifications. Establish and maintain Key Performance Indicators (KPIs) such as Labor Performance and Incentive Goals and present those findings to relevant parties. Configure supply chain software systems to achieve business needs and objectives. Utilize UNIX and/or Linux servers and Oracle relational databases, and Oracle SQL. Develop frameworks for improvement of data acquisition, standardization and design of KPIs for quality control audits. Create and execute testing to validate software to ensure processes are working defect free and to specifications. Build and execute effective training to transition labor management software to end users. Utilize the following tools/technologies: Excel data modeling, Manhattan WMoS applications, GAP Analysis, Root Cause Analysis. Domestic travel, up to 50%, as is customary and necessary for the occupation. Position reports to Veridian Information Solutions LLC office in Dover, DE, but incumbent can work from home anywhere in the United States.
Job Requirements The qualified candidate must have at least a Master's degree or foreign equivalent degree in Engineering, Computer Science, Supply Chain & Logistics or closely related field. The qualified candidate must have at least 2 years (24 months) of experience in an operations/process analyst position, or closely related occupation. The qualified candidate must have at least 2 years (24 months) of experience with all of the following: (a) establishing, maintaining, and presenting on KPIs such as Labor Performance and Incentive Goals; (b) developing frameworks for improvement of data acquisition, standardization and design of KPIs for quality control audits; (c) implementing and supporting Labor Management software; (d) analyzing customers' functional, technical, and process needs to create technical supporting documentation and solutions requirements; (e) conducting detailed business process analysis and providing recommendations and design tools/methods for process improvements and enhanced reporting capabilities; (f) configuring, testing, and troubleshooting software to validate software and processes; and (g) the following tools/technologies: Excel data modeling, Manhattan WMoS applications, GAP Analysis, Root Cause Analysis. All experience may be gained concurrently.