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PRO
is looking for a talented Consultant Desktop Engineer to join our team. This critical role focuses on ensuring the smooth deployment, management, and support of desktop systems for our clients. As a Consultant Desktop Engineer, you will utilize your expertise in Intune, SCCM, application packaging, deployments, imaging, and inventory control to enhance desktop environments. This is a 6-month consulting opportunity that requires 2 days per week onsite in Newark, Delaware. Compensation is up to $60/hr., based on experience.
Responsibilities
Design, create, and manage application packages for deployment using SCCM and Microsoft Intune, ensuring proper configuration and distribution across client environments.
Develop and maintain desktop images for various operating systems and configurations.
Efficiently deploy these images to both new and existing systems, adhering to client requirements and best practices.
Establish and maintain software and hardware inventory tracking systems, regularly updating databases to ensure accurate and current information.
Oversee patch management processes, including the deployment and verification of updates.
Generate detailed reports on patch status, compliance, and any encountered issues.
Collaborate with clients to understand their IT needs and challenges, providing expert advice and support for desktop environment management, troubleshooting, and optimization.
Create and maintain thorough documentation for processes, configurations, and deployments, ensuring all procedures are clearly documented and accessible for future reference.
Diagnose and resolve complex issues related to desktop environments, including hardware, software, and network problems.
Requirements
Demonstrated experience in a desktop engineering role, with a strong background in managing and deploying desktop environments using Intune and SCCM.
Proficiency in Microsoft Intune and SCCM for application management and deployment.
Experience in creating and deploying desktop images.
Knowledge of software and hardware inventory management.
Ability to generate and interpret patch management reports.
Bachelors degree in Computer Science, Information Technology, or a related field, or equivalent work experience.
Relevant certifications (e.g., Microsoft Certified: Modern Desktop Administrator Associate) are preferred.
Strong problem-solving skills, excellent communication abilities, and the capacity to work independently as well as collaboratively within a team.
