Who We Are We're a cast of characters working to shine a spotlight on anime. Crunchyroll is an international business focused on creating both online and offline experiences for fans through content (licensed, co-produced, originals, distribution), merchandise, events, gaming, news, and more. Visit our About Us pages for more information about our collection of brands.
About the Team At Crunchyroll, our platforms and infrastructure form the foundation on which our services are built and directly influence our customer experience and velocity of our engineers. The Cloud Reliability team at Crunchyroll embeds with our development teams and partners with our core platform teams to deliver the critical cloud infrastructure that enables our services. You will report into our Senior Manager and this role can be fully remote.
About You 8+ years of experience in building and running high volume customer facing services in highly dynamic environments in Software Engineering, Site Reliability, or related roles. BS Degree in Computer Science or a related field. Proficient in at least one programming language (Go, Python, TypeScript) with experience in a software engineering environment. Experienced in automation, infra as code, and making reusable patterns. Passionate about improving the reliability and performance of critical services through the use of monitoring, metrics, incident management, and proactive engineering. Expert in observability tools such as DataDog and has hands-on experience instrumenting services for monitoring, logging, metrics collection, tracing. Knowledgeable in performance and load testing tools and methods to simulate production workloads. Acts with urgency, ownership, and with a mindset of continuous improvement. Able to participate in an on-call rotation to ensure issues are resolved as quickly as possible and prevented from further occurrence. Experienced in GitOps practices and technologies (CI/CD, Infrastructure as Code, etc). 5+ years experience in AWS and its major services such as EC2, ECS, S3, SQS, EKS, Lambda. Writes clear and concise documentation. Interested in mentoring or teaching others. Pluses 2+ years of experience in GCP and its common services such as GKE, Artifact Repository, Google VPC. Extensive experience scaling and managing relational databases and NoSQL technologies. Experienced with data storage technologies such as RDS, DynamoDB, ElasticSearch. A Day in the Life As part of the team, you will work closely with Crunchyroll's service development teams on their platform and infrastructure needs with an emphasis on improving system stability, engineering efficiency, and creating mechanisms allowing for greater self-sufficiency. You will be a champion of operational excellence within these teams and take the lead on various projects, reliability improvements, and contribute to platform projects that benefit your development partners.
Why You Will Love Working at Crunchyroll Receive a great compensation package including salary plus performance bonus earning potential, paid annually. Enjoy flexible PTO and time off policies allowing you to take the time you need to be your whole self. Appreciate the generous medical, dental, vision, STD, LTD, and life insurance options for you and your family. Take advantage of our health saving account HSA program plus health care and dependent care FSA programs. Love that we offer an employer match on our 401(k) plan. Receive employer paid commuter benefit (for eligible employees). Appreciate the generous support program for new parents. Obtain pet insurance and some of our offices are pet friendly!
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