The Role:
We are looking for a self-drivenSenior Director of Productto set the vision, strategy, and manage the delivery of outcomes for our core point-earning mechanics in the shopping journey, including Offers, Boosts and new Shopper experiences that are central to our primary habit loop. You will lead and collaborate with multiple highly-technical, cross-functional teams by defining the product strategy and co-collaborating on technical strategies to achieve your Collective as well as Company goals. You will manage and grow a team of Product Leads, providing high-level guidance to their scoped areas while also directly driving areas of your own as needed. Ultimately, you will help Fetch users Live Rewarded through a variety of Shopping experiences that span grocery, retail, restaurant, fuel/convenience and more.
The ideal candidate:
Experienced product leader with a track record of designing innovative products and experiences, launching software quickly with high quality, measuring results and achieving business outcomes
Experienced technical leader, having led complex software projects, (experience with ML is a bonus!), that pertain to shopper loyalty programs, product catalogs and merchandising, ecommerce basket building, and affiliate programs.
Experienced manager of high performing product and technology individuals and teams and a desire to mentor, guide and coach
Hypothesis and data-driven to inform priorities and decision making, conceive experiments, measure outcomes and improve understanding around consumer focused experiences
An effective communicator and collaborator including with engineering, Design/UX, analytics, operational departments and external partners where necessary
Able to thrive in uncertainty and comfortable with a high degree of ownership and bias for action; you're a driver rather than a passenger
Takes charge and steers the ship by defining your vision, not simply executing previously set priorities
We know we're both succeeding when:
Set the mission, vision, and strategy for your initiatives, and collaborate cross-functionally to align stakeholders
Immerse yourself in the Fetch consumer and partner needs and become an expert in your subject area
Use a combination of product instincts and data to drive decisions and results
Collaborate with Backend and Data science leaders on strategies to drive Fetch toward high performing and outcome driven systems for our shopping focused point earning mechanics
Collaborate with product and software engineering leaders to define, execute and launch innovative product enhancements
Consistently demonstrate clear improvements to user, partner, and business metrics
Drive initiatives to elevate the abilities of our product, team, and the overall company
Attract and retain top talent to grow your team
Get into the DETAILS to ensure we build a world-class product that our consumers and partners love and cannot live without
No excuses; take ownership and responsibility for outcomes, and be ready to take action to remediate issues and solve tough problems in a fast-paced environment
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
Equityfor everyone
401k Match:Dollar-for-dollar match up to 4%.
Benefits for humans and pets:We offer comprehensive medical, dental and vision plans for everyone including your pets.
Continuing Education:Fetch provides ten thousand per year in education reimbursement.
Employee Resource Groups:Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
Paid Time Off:On top of our flexible PTO, Fetch observes 9 paid holidays, including Juneteenth and Indigenous People's Day, as well as our year-end week-long break.
Robust Leave Policies:20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
Calvin Care Cash:Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
Hybrid Work Environment:Collaborate with your team in one of our stunning offices in Madison, Birmingham, or Chicago. We'll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home.