This role is with BeHeard, a portfolio company of Menlo Ventures / Menlo Labs. About BeHeard BeHeard is a seed-stage startup backed by True Ventures, Menlo VC, Anthropic, and a few brilliant Angels. BeHeard replaces boring surveys with heart-to-heart conversations with brands, so that businesses can truly understand the voice of the customer, improve their products and services, and boost revenues. BeHeard's first market is the multi-billion dollar customer feedback segment—where incumbents offer surveys that are formulaic, ill-timed, and miss the essence of what customers wish to say to brands. Are you interested in joining us to build a feedback experience that's more human, more considerate, and more connected?
BeHeard is an AI-first company that looks for every opportunity to put agents in charge of tasks that once demanded human brains. We build considerate AI agents that listen deeply, think deeply, and produce results for customers and businesses.
About You You are a senior engineer who can build delightful frontends across web and mobile platforms. You care deeply about craftsmanship in the form of code quality and user experience. You are comfortable being one of the first few engineers at a fast-paced startup with a very early product. You are self-sufficient and can get things done without relying on other engineers.
You respond quickly and efficiently when business needs arise. You can balance technical debt and code quality. You understand the iron triangle of time, features, and quality. BeHeard is a time and quality focused company. That means that we, more often than not, cut features to maintain product quality and schedule.
You enjoy working in-person three to five days per week, either in the San Francisco Bay Area or Phoenix, Arizona.
About Working at BeHeard We care deeply about the people that we hire and the products that we build. We support balanced quality of life, mental and physical health, and continuing education. We want you to feel happy, connected, and autonomous at BeHeard—so that you can do the best work of your career.
Core ResponsibilitiesDesign and build multi-platform chat interfacesDesign and build dashboards to summarize feedback, suggest next actions, and monitor infrastructureDesign and maintain front-to-back-end API integrations across versions and platformsSupport customer pilots and engagementsPartner with the CTO to balance craftsmanship with scheduleQualifications3+ years of senior-level experience building and deploying cross-platform UI and UXDemonstrable commitment to code quality, code review, and unit testsExpert knowledge of Flutter or similar cross-platform development frameworksExpert knowledge of authentication (e.g. OIDC, SAML) and authorization, (e.g. Cedar) from the perspective of the applicationExpert knowledge of architectural patterns including MVC, Rest, GraphQLExpert knowledge of at least one of: JavaScript, TypeScript, Dart, SwiftWorking knowledge of LLMsVery nice to have: experience with chat and SMSNice to have: visual design skills or interaction design skillsCompensation and BenefitsSalary of $150,000 - $250,000 per yearEquity of .5% - 1%, based on experience and salary expectationsMedical, Dental, Vision benefitsIn-person office with your own desk$150,000 - $250,000 a year
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