WHO WE ARE At ProService Hawaii, we're not just another company-we're a tribe of passionate people committed to empowering employers and their employees across Hawaii. People are at the heart of everything we do. We know that running a business in Hawaii comes with challenges-from regulatory complexity to high costs. That's why we're dedicated to supporting both our clients and our team, fueling the "Why" behind everything we do. We're the largest local HR partner trusted by over 3,000 employers and 50,000 employees, providing expert HR consulting, training, benefits, payroll, risk support, and more. We help organizations effectively hire, manage, and grow their teams with confidence. Headquartered in Hawaii with offices on Oahu, Maui, Kauai, and the Big Island, we've been voted Best Place to Work for over 17 years. Join our diverse and resilient team, and together, we'll make an impact. WHAT YOU'LL DO Our team oversees the entire employee lifecycle for over 500 PROhana members, both in Hawaii and across the US Mainland. From recruiting and onboarding to development and retention, we ensure that we bring on and keep top talent to drive exceptional service and business results.
The HR Business Partner (HRBP) serves as a strategic partner to leadership, aligning HR strategies with business objectives. In this role, you'll assess and anticipate HR needs, deliver HR services, support leaders in optimizing team performance, and identify opportunities for improvement to enhance our culture and mission. Responsibilities include:
Monitor and analyze employee data to identify trends and partner with leadership to address retention challenges and strategies. Develop, track, and report on people-related metrics. Lead quarterly talent assessments and collaborate with leaders to implement action plans. Measure employee satisfaction through quarterly eNPS surveys. Successfully lead annual open enrollment and AUW campaign initiatives. Serve as a consultant to management on performance management, employee relations, compensation, and benefits. Manage and investigate employee concerns, ensuring compliance with legal and regulatory requirements. Develop and implement HR strategies that align with business goals. Collaborate with the HR team to design recognition, culture, talent management, and development programs. Stay current on HR trends and best practices, recommending innovative solutions to enhance HR effectiveness. WHAT YOU BRING TO THE TEAM 5-7+ years of experience in a strategic HR role; experience partnering with senior leaders is a plus. Strong knowledge of HR principles, practices, and employment laws. Excellent interpersonal and communication skills, with the ability to build relationships across all levels of the organization. Strategic thinking and a proven ability to create innovative solutions to complex HR challenges. Ability to manage multiple priorities in a fast-paced, dynamic environment. Highest level of confidentiality and professionalism. Your unique background, perspectives, and experience matter to us. Even if you don't check every box, we encourage you to apply and share your story. WHY YOU'LL LOVE PROSERVICE At ProService Hawaii, we don't just talk about growth-we live it. We offer a dynamic, inclusive environment where your voice matters, your ideas are celebrated, and your potential is limitless. Here's what you can expect: A Purpose-Driven Culture: Join a team that values integrity, collaboration, and continuous improvement. We are passionate about making a difference for our clients and our community. Empowerment & Innovation: We encourage bold thinking, challenge the status quo, and empower you to take ownership of meaningful projects that drive change. Growth & Development: With our focus on learning and growth, you'll have access to leadership development programs, mentorship opportunities, and a path to advance your career. Hybrid & Remote Work Options: We offer a flexible hybrid work environment for Hawaii-based candidates. We are also open to remote candidates on the U.S. mainland, as long as you're available to work in Hawaii Standard Time (HST). This allows us to work as one team, no matter where you are. Competitive Pay & Benefits: We believe in recognizing and rewarding your hard work. The pay range for this role is $95,000.00 - $110,000.00 per year, depending on experience and qualifications.
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