Senior IT Operations Manager Apply locations USA DC Washington time type Full time posted on Posted 30+ Days Ago job requisition id RQ183878
Type of Requisition: Regular
Clearance Level Must Currently Possess: None
Clearance Level Must Be Able to Obtain: None
Public Trust/Other Required: None
Job Family: Business Operations
Job Qualifications: Skills: Information Technology (IT) Infrastructure, Information Technology Operations, Program Management
Certifications: None
Experience: 10 + years of related experience
US Citizenship Required: No
Job Description: GDIT supports operational security, client support/help desk, data center operations, asset management, and systems engineering services for federal clients in the Washington D.C. area. We are currently seeking a Senior IT Operations Manager to be located in the Washington, DC metro area to support our customer. This resource will be responsible for overseeing and managing operational, financial, and all contractual delivery aspects of projects. A background investigation is required; you must have a current clean financial background. The role requires flexibility to support issues or planned activities after hours, weekends and holidays as needed. Successful candidates must possess and be able to demonstrate technical skills and an engineering attitude for success, dedication, and commitment.
Tasks and responsibilities in this role include, but are not limited to the following:
Directs all phases of programs from inception through completion. Responsible for the cost, schedule, and technical performance of company programs or subsystems of major programs. Participates in the negotiation of contract and contract changes. Responsible to meet required contractual performance metrics such as SLAs, KPIs, OPI etc. Responsible to meet program financial metrics. Coordinates the preparation of proposals, business plans, proposal work statements and specifications, operating budgets and financial terms/conditions of contract. Acts as primary customer contact for program activities, leading program review sessions with customers to discuss cost, schedule, and technical performance. Establishes design concepts, criteria, and engineering efforts for product research, development, integration, and testing. Develops new business or expands the product line with the customer. Establishes milestones and monitors adherence to master plans and schedules, identifies program problems and obtains solutions, such as allocation of resources or changing contractual specifications. Directs the work of employees assigned to the program from technical and administrative areas. Functions as the senior business leader on the program determining our customers' needs and priorities, coordinating technical solutions responses to those needs, helping to shape customer acquisitions, and positioning GDIT to deliver best-in-class services. Conducts planning and provides recommendations to clients on task workload. Manages risk tracking process. Attends customer meetings and serves as client liaison. Interacts with vendors, other agencies, and client staff and stakeholders. Coordinates development of and timely delivery of contractual deliverables. To qualify, you must meet these basic qualifications:
Ten years of Enterprise IT Infrastructure Program Management, leading a large team of 80+ individuals. Experience managing Data Centers with 1000+ Servers, 1,000+ network devices, and 10+ PB of storage. Experience supporting at least one of the following emerging technologies: Cloud, Big Data, Cyber, and Managed Services. PMP Certification. ITIL certification. Certifications in CISSP, AWS/Azure is a plus. Clearance: Candidates must be eligible to obtain a federal security clearance.
WHAT GDIT CAN OFFER YOU: Full-flex work week. 401K with company match. Customizable health benefits packages. Collaborative teams of highly motivated critical thinkers and innovators. Internal mobility team dedicated to helping you own your career. Rewards program for high-performing employees. The likely salary range for this position is $170,000 - $230,000. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
Scheduled Weekly Hours: 40
Travel Required: Less than 10%
Telecommuting Options: Hybrid
Work Location: USA DC Washington
Additional Work Locations: Total Rewards at GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.
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