The 20 is recruiting for a Florida-based small IT Services company.
They are seeking a Senior IT Systems Engineer to handle escalated support requests and lead corporate-level IT projects.
Their client base includes local and national businesses, ranging from small to medium enterprises in Boca Raton, FL.
They value innovation, autonomy, and a commitment to professional growth.
They offer a dynamic environment where you can explore new frontiers in IT.
If you're ready to take on challenging projects with high-level guidance, we'd love to hear from you
Qualifications Required: 3+ years of IT support experience1+ year of Azure experience3+ years of advanced Office 365 experienceDeep understanding of networking (Routing, Switching, Firewalls, Wi-Fi)SonicWALL management and configurationOrganized with strong follow-throughUS work authorizationReliable transportationQualifications Preferred: Experience in Cyber SecurityMobile Device Management IntuneOffice 365 Security and Compliance managementExperience with Data Backups, Archive, and Disaster RecoveryExperience with RMM toolsPowerShell scripting for Windows, O365, and Azure managementKnowledge of automation and continuous integrationBachelor's degree in Computer Engineering or related fieldExperience with MS SQL Responsibilities: Manage and execute Senior Level IT ProjectsProvide guidance to Tier 1-2 helpdesk staff and handle escalationsCreate Standard Operating Procedures and documentationOversee data backup and disaster recovery processesMonitor and manage ticket flowDevelop and maintain PowerShell management scriptsAssist with migrations to Office 365 and AzureManage network monitoring systemsContribute to design proposalsLocation: Hybrid work model, both from home and at our Boca Raton officeResidency in Palm Beach or Broward County preferredOccasional travel through the tri-county areaBenefits Paid time offWork from home flexibilityTraining and certification assistanceFlexible hours