Senior Manager - Amex Offers Finance Transformation

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Join Team Amex and let's lead the way together.
The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel & Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.
Membership Portfolio Services is responsible for developing and scaling several growing businesses that are strategically important to American Express. Each of the businesses within Membership Portfolio Services connect Card Members with Merchants -a key differentiator of our Membership Model - and which also represent a significant opportunity to help drive our growth over the mid-to-long term.
Amex Offers sits within the Membership Portfolio Services Team.
Launched in 2012, Amex Offers is a digital advertising platform that connects Merchants, Advertisers and brands with the tens of millions of American Express Card Members across the globe. The Amex Offers team develops strategic marketing partnerships that deliver – through the Amex offers platform - unique differentiated value to reach high-spending Card Members in the digital channels where they engage with American Express. Through this solution, we can help advertisers get laser-focused on who our mutual customers are, what they want, and how we can meet their needs - delivering deep insights and maximizing results.
How will you make an impact in this role?
TheSenior Manager of Amex Offers Finance Transformationwill be responsible for defining and leading critical transformational workstreams across existing Amex Offers Finance and Accounting processes as well as new revenue streams. This includes leading exploratory work to define internal process breakdowns and implementing recommendations in close partnership with core business functions such as Controllership, Finance, Co-brand and Marketing. This individual will also be responsible for establishing new, streamlined processes to facilitate growth through hybrid-sourcing model.
Key Responsibilities
Map E2E cross-functional finance processes to identify process breakdowns and control gaps; define recommendations and associated business value, success metrics and dependencies
Effectively engage multiple stakeholders, business partners and dependent process owners to secure buy-in and develop the overall transformation strategy for Amex Offers Finance
Create new risk mitigation tactics to limit financial exposure in partnership with Credit Risk, Global Servicing Group, LFO, and Controllership teams
Define business strategy to scale debit functionalities as a form of Merchant payment
Lead exploratory work to define third-party payment strategy to support growth of payment facilitators as well as hybrid sourcing model and deliver through execution
Identify automation opportunities across end-to-end Amex Offers finance workflow in partnership with marketing and product teams
Concisely and logically communicate insights and recommendations with senior leadership across lines of business

Minimum Qualifications
Experience in a Finance-related role with proven track record for driving process optimization or complex transformational workstreams
Strong ability to understand financial concepts and processes and deep experience working with P&L's, Controllership functions is a must
Knowledge of Merchant operations and third-party impacts on finance and accounting systems a plus
Ability to build and leverage relationships, using a strong network of partnerships across the organization to drive deliverables to closure
Can influence beyond direct authority and across band levels to drive results
Comfort navigating highly complex, matrixed environment and creating a sense of urgency
Strategic mindset and ability to develop plans for medium and long term; is organized about work and deliverables, pays meticulous attention to details
Demonstrates a risk and control and compliance mindset
Employs agile and resilient mindset in changing circumstances and focuses on continuous improvement opportunities
Communicates effectively, both in written and verbal mediums; presents with confidence

Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
Competitive base salaries 
Bonus incentives 
6% Company Match on retirement savings plan 
Free financial coaching and financial well-being support 
Comprehensive medical, dental, vision, life insurance, and disability benefits 
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
Free and confidential counseling support through our Healthy Minds program 
Career development and training opportunities

For a full list of Team Amex benefits, visit ourColleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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