At Veo, we are on a mission to end car dependency by making clean transportation accessible to all and advancing the next generation of fully electric micro-mobility systems. Our fleets are constantly evolving and feature a range of vehicles - from pedal and electric bicycles, to standing and seated e-scooters, e-cargo bikes, and ADA accessible devices. We design and build our own vehicles, hardware, and software systems in house and run all our local operations to provide safe, efficient, and responsive mobility services that make communities more sustainable and livable. We are looking for exceptionally talented individuals who are ready to develop and implement new solutions to these exciting challenges. We are headquartered in Santa Monica, CA, but are hiring across the U.S. Join us!
Job Summary: As a Senior Manager, Central Operations at Veo, you'll play a critical role in aligning various departments with the company's strategic vision, leading and identifying initiatives that drive operations efficiency and identifying levers of revenue growth and cost reduction. Reporting to the VP, Operations, you will play an integral role in enabling Veo to scale. We are headquartered in Santa Monica, CA and this role will have a hybrid work schedule where you will be able to showcase your creativity and build strong relationships with teams in a cross-functional manner three days a week and work remotely for the remaining working days.
Responsibilities: Act as a business owner, transform strategies into operational experiments that create measurable and actionable outcomes, informing your larger initiative implementation plans.Define, launch and drive strategic and analytical initiatives to improve customer experience and operational processes, working closely with cross-functional teams, executive stakeholders, and senior leadership.Identify gaps, deep dive to root cause and propose changes to existing standard work, systems, and frameworks that drive operational efficiency and cost reduction.Develop scalable solutions, manage operational risks across the organization, and develop best practices that benefit the organization.Lead a team that designs, implements and maintains processes, systems, mechanisms and tools to maximize field operations productivity, safety and engagement.Identify revenue growth opportunities and develop plans to key stakeholders.Qualifications: 6+ years of experience in Operations Strategy, Operations, or Operations Excellence roleB.S. in Business, Engineering, Mathematics, Supply Chain, Finance or Related Degree. MBA is a plus.Problem-solving, analytical skills and implementation abilitiesAbility to define problems, collect data, establish facts, and draw valid conclusionsExperience in project and OKR managementExcellent communication skills. Comfortable developing and presenting reportsExperience or desire to work with a fast-paced operations environmentThrives in a heavily multifunctional work environmentWillingness to travel up to 40% of the timeExcited about getting immersed in field operations and firsthand identifying opportunities and implementing new processesBenefits and Perks: Unlimited PTOMedical/dental/vision coverage401kOpportunity to work in a fast-paced, early-stage technology companyVeo creditsCommitment to professional development and mentorshipThe base salary range for this full-time position is $140,000 - $160,000 + Annual Performance Bonus + Equity (Stock Options) + Full Range of Benefits. Veo is a total compensation company, and pay is determined by geographic cost of labor and additional factors, including job-related skills, experience, and relevant education or training - so not all candidates will be eligible for the upper end of the salary range. Our total compensation package for this role, including bonus potential, ranges from $150,500 to $180,000 per year. While this is our expected range, bonuses for this role are designed to have unlimited upside potential, so additional earning opportunities may be available.
Note: Veo benefit, bonus and stock programs may be subject to eligibility requirements and other terms of the applicable plan or program. The listed range is a good faith estimate, and exact compensation and total package may vary depending on market conditions and performance.
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