About the team + roleRobinhood is looking for a Senior Internal Communications Manager to support business strategy and product communications. This person will partner across several business lines to own the product roadmap communication strategy to the enterprise. They will lead internal strategy for launch announcements, including thought leadership, launch celebrations, and creative solutions to engage Hoodies around our products. The ideal candidate has excellent writing and editing skills, good business judgment, strong intuition, and experience managing strategic communications and employee engagement in a fast-moving environment.
The role is located in the office location(s) listed on this job description which will align with our in-office working environment. Please connect with your recruiter for more information regarding our in-office philosophy and expectations. What you'll doWork cross-functionally with Product teams to lead the internal communication strategies that amplify our product roadmap and bring Hoodies along on progressDevelop and execute comms strategies in partnership with PR for product launches that build on the Robinhood brand narrativePartner with leaders of each business to drive thought leadership and provide communications counselPartner with product managers to amplify launches and celebrate milestones internallyManage issues and crisis communications in partnership with PRPartner with each business line on communication channels like newsletters, events, and all handsSupport, write, and edit communications content, leadership messages, and technical updates during complex, ambiguous, and fast-moving situationsMine for story ideas and produce content across multiple audiencesDevelop a strong pulse for sentiment among employees, and a clear understanding of how day to day work maps back to company prioritiesWhat you bring10+ years of experience in internal communications, with at least 3 years supporting comms related to product and executive supportExperience in FinTech or Financial Services is preferredExceptional writing, editing, and presentation skills; bonus points if you have experience in design or video production!Experience building relationships with diverse partners and company leadersExperience managing programs, events, and organizational changesExperience building robust communications programs and plans, including creative solutions to engage audiencesEagerness and ability to learn quickly and explain broad subject matter effectivelyKnowledge and use of applications such as Slack, Coda, and moreA creative and design forward mentalityWhat we offerMarket competitive and pay equity-focused compensation structure100% paid health insurance for employees with 90% coverage for dependentsAnnual lifestyle wallet for personal wellness, learning and development, and more!Lifetime maximum benefit for family forming and fertility benefitsDedicated mental health support for employees and eligible dependentsGenerous time away including company holidays, paid time off, sick time, parental leave, and moreLively office environment with catered meals, fully stocked kitchens, and geo-specific commuter benefits
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