You Lead the Way. We've Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you'll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you're finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.
The Global Risk & Compliance Organization (GRC) is an independent risk management function, led by the Chief Risk Officer, with theobjectiveof ensuringthat American Expressoperatesin a safe, sound, and fully compliant manner with all applicable regulatory expectations. GRC creates andmaintainsthe overall riskmanagement framework, performs independent risk management assessments, andmonitorsapplicable risks.
Colleagues at GRC are passionate about our commitment to drive the Company's goals of growth and progress by creating a culture of risk awareness and proactivity around regulatory matters.
As theSenior Managerof Learning and Development for Operational Risk Management, you will play a pivotal role in executingthe firm's operational risk training initiatives.Thisteamisresponsible fordesigning, implementing, and evaluating comprehensive learning programs to enhance the organization's risk management capabilities.
How will you make an impact in this role?
Play a role inexecuting againsta strategic learning and development roadmap aligned with Amex's operational risk managementobjectivesand regulatory requirements
Createinnovative and engaging training content, including e-learning modules, workshops, simulations, and experiential learning opportunities
Collaborate with subject matter experts and key stakeholders across the organization toidentifylearning needs and prioritize training initiatives
Delivertraining programs globally, ensuring consistency in content, quality, and effectiveness
Evaluate the impact of training interventions through metrics and analytics, refining programs to drive performance improvement
Incorporate relevant insights into learning initiatives from industry practices, emerging trends, and regulatory developments in operational risk management
Serve as a thought leader and advocate for a culture of risk awareness and accountability throughout theBlueBox, promoting learning and professional development
Support audits and exams asneeded
Qualifications:
2+yearsofexperiencein learning and development within the financial services industry, specificexpertisein operational risk managementpreferred
Understanding of risk management principles, frameworks, and regulatory requirements (e.g., Basel III, Dodd-Frank Act, MiFID II, etc.)
Experience designing and delivering training programs for diverse audiences, including front-office staff, risk professionals, and senior executives
Strongcommunication, presentation, and interpersonal skills, with the ability to influence and collaborate effectively across organizational levels
Demonstrated ability to drive change and innovation,leveragingtechnology and data analytics to enhance learning outcomes
Strong teamplayer, and self-motivation with the ability to handle multiple work streams across geographical locations and ad-hoc taskssimultaneously
Relevantcertifications (e.g., FRM, PRM, CFA) and membership in professional associations (e.g., GARP, PRMIA) are a plus
Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
For a full list of Team Amex benefits, visit ourColleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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