SUMMARY
The ideal candidate will possess the ability to work cross-functionally internally, directly with Welltower's operators within a high demand, performance driven environment that focuses on implementing solutions that are aligned with the company's overall business strategy.
KEY RESPONSIBILITIES
Develops and leverages relationships with internal and external stakeholders to meet strategic business objectives
Work closely with senior management and key stakeholders to identify training needs and ensure that content meets the strategic goals of the organization
Designs and implements tailored training strategies and learning plans for various onsite and corporate roles
Provides training and support to on-site team members, on process changes, system updates, and best practices to ensure a seamless transition
Evaluates the effectiveness of training programs using relevant KPIs and feedback mechanisms, and adjust training strategies as needed
Foster a culture of continuous learning across Welltower
Provides service consistent with Welltower's core values
OTHER DUTIES
Please note this job description is not designed to provide a comprehensive listing of activities, duties, or responsibilities that are required of this role. Duties, responsibilities, and activities may change at any time with or without notice.
TRAVEL
Weekly out-of-area and overnight travel should be expected as outlined in specific projects for which this role will engage.
MINIMUM REQUIREMENTS
Skills / Specialized Knowledge:
Proven ability to manage portfolios of work
Solid understanding of project management and agile practices
Strong interpersonal, conflict management, and communications skills
Demonstrable experience in designing and leading successful training programs
Proficiency in Learning Management Systems (LMS) and e-learning platforms
Adaptability and resilience, with the ability to thrive in a fast-paced and dynamic environment
Experience:
7 years' experience in training and development, preferably in Senior Housing and Yardi product suite
Familiarity with Yardi products/modules: Voyager (Commercial, Residential, Senior Housing), Payscan, eProcurement, Vendor Café, Lease Manager, Collectors Workstation, Fixed Assets, Commercial Management, Investment Accounting, Job Cost, Facility Manager, RentCafé Suite, Construction Manager, Utility Manager and Pulse Insights, Deal Manager, Loan and Debt Manager, Forecast Manager, and Document Manager
Proven experience in project management, implementation, or consulting roles, particularly in real estate or healthcare industry
Education:
Bachelor's degree in Business Administration, Education, Human Resources from an accredited institution or equivalent work experience
Agile, Six Sigma, or PMP certification strongly preferred
WHAT WE OFFER
Flexible schedule: Monday-Thursday in office, Friday's optional to work remote
Competitive Base Salary + Annual Bonus
Generous Paid Time Off and Holidays
Employer-matching 401(k) Program + Profit Sharing Program
Student Debt Program – we'll contribute up to $10,000 towards your student loans!
Tuition Assistance Program
Employee Stock Purchase Program – purchase shares at a 15% discount
Comprehensive and progressive Medical/Dental/Vision options
And much more!
ABOUT WELLTOWER
Welltower, an S&P 500 company headquartered in Toledo, Ohio, is driving the transformation of health care infrastructure. The Company invests with leading seniors housing operators, post-acute providers and health systems to fund the real estate and infrastructure needed to scale innovative care delivery models and improve people's wellness and overall health care experience. Welltower, a real estate investment trust ("REIT"), owns interests in properties concentrated in major, high-growth markets in the United States, Canada and the United Kingdom, consisting of seniors housing, post-acute communities and outpatient medical properties. More information is available at www.welltower.com
Welltower is committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. EOE/AA. Minority/Female/Sexual Orientation/Gender Identity/Disability/Vet
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