How do we improve Amazon's pricing strategy and onsite price experience to enhance price perception among customers? This is the key question we are trying to answer at scale for the millions of customers we have worldwide. The Price Perception team is looking for a Senior Market Research Manager to lead customer research projects to answer this question. This research will inform company-wide strategy and our own team's feature development plans. Our team is equal parts customer research, data science, and price-related feature development.
Key Job Responsibilities: Manage several high-visibility, worldwide research projects to uncover customer insights.Design customer research programs, analyze results, and design tools to support self-service analysis.Communicate results in collaboration with stakeholders across the company.Find creative ways to act on insights and translate ideas into designs.Harness the passion and energy of our development team and partners to bring designs into the world for our customers. A successful candidate will have a demonstrated history of written and verbal communication and strong customer empathy. They will be comfortable collaborating within a global team with high executive visibility. The ideal candidate will have the ability to communicate with executive stakeholders, a sense of humor, and a demonstrated ability to have fun.
Minimum Requirements: Experience in marketing or marketing research.Experience communicating results to stakeholders.Experience with Excel or Tableau (data manipulation, macros, charts, and pivot tables).Experience using data and metrics to drive improvements.5+ years of professional non-internship marketing experience.Experience building, executing, and scaling cross-functional marketing programs. Preferred Qualifications: MBA.Experience communicating results to senior leadership.
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