SIGN-ON BONUS ELIGIBLE: THIS ROLE IS ELIGIBLE FOR OUR NEW #KCIER SIGN-ON BONUS OF $500
(ask Hiring Manager or People Business Partner for complete details).
Awesome people deserve to work for an awesome company.
If you're awesome and excited about the hottest new trends in tech, values making genuine connections, and interested in the wondrous world of wireless sales, KCI Wireless is the awesome company that you deserve to work for.
KCI Wireless is a proud T-Mobile Premium Retailer who welcomes those that ambitiously push for more. As a company, we value Accountability. To us, this includes remaining accountable to our promise of providing a welcoming, fun, and valuable work experience to all our awesome employees.
Job Description
As a Senior Mobile Expert, you will be responsible for driving exceptional customer service while generating sales within one of our T-Mobile locations. Our Senior Mobile Experts are encouraged to bring their unique personality to fulfill the T-Mobile experience. This is not a mundane, repetitive retail job; our Senior Mobile Experts have fun accomplishing the below job commitments:Enthusiastically provide optimal solutions to any customer needs through thorough product and service brand knowledgeSurpass minimum sales expectations, whether by attracting new customers, or identifying revenue opportunities of existing customersAct as a mentor for the other store Mobile Experts through providing guidance on how to best approach customer interactions and training on product and service knowledgeSpread brand exposure to attract business opportunities through reaching out within the community, outbound calling, and utilizing social media marketingEducate and recommend the best technology choices personalized to each customerSimplify the wireless experience to cater to and maximize customer understandingMaintain a high attention to detail when completing any transactions or paperworkExercise compassion in all customer interactionsFoster team partnerships to support store synergyAssist in store opening, closing, and operating dutiesQualifications
Passionate advocate for providing unparalleled customer serviceCompetitive spirit with a drive to surpass sales potentialGenuine regard and intention put into customer connectionsExcellent verbal and written communication skills6 months experience in customer service and/or sales environment, wireless retail preferredHigh school diploma/GEDWilling to work weekends/holidaysAt least 18 years of ageLegally authorized to work in the United StatesBenefits
New Employee $500 Sign-On BonusHike-Up Bonus - Additional $2 per hour worked if sales goal trends are metIndustry competitive hourly pay rate and commission structureVacation timePersonal timeSick timeHealth benefitsPhone service discountPromotion opportunitiesEmployee rewards including trips and contests
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