Senior Network and System Engineer, MSP Industry - Houston, Texas
PennComp has been providing IT services to small to medium-sized businesses in the Houston area for more than 30 years and is committed to developing long-term, professional relationships with our clients while providing an exceptional customer service experience. Our diverse and dedicated staff partner with our clients to create solutions that will help them achieve their business objectives. We are seeking to expand our technical staff and are looking for highly motivated and detailed oriented individuals to join our team! Our top-notch team fosters an atmosphere where even the most seasoned experts can learn and grow, we offer competitive compensation and reimbursement for technical certifications for candidates local to Houston Texas.
We are seeking a Senior Network and System Engineer who possesses:
Passion for delivering remarkable customer experience and success with a commitment to integrity and excellence.
Experience in consulting, ability to work well in multiple client settings.
Provide end-to-end client support with a broad-based IT background with a technical understanding of networks, protocols, security configurations, and identity and access management.
Knowledge of cloud-based technologies such as Microsoft Azure and Office 365 and Amazon Web Services (AWS).
Ability to deploy on-premise and cloud-based technology solutions utilizing current security best practices.
Ability to configure and deploy multi-factor authentication technologies such as Microsoft MFA and Cisco Duo.
Hands-on experience with virtualization platforms such as Microsoft Hyper-V and VMware vSphere.
Able to install, configure, maintain, and monitor client server environments with an emphasis on Windows Server 2012, 2016, and 2019.
Extensive experience with Microsoft Active Directory, Group Policy, DHCP, DNS, IIS, and Remote Desktop as well as Microsoft Exchange, both on-premise as well as with Microsoft 365.
Create and maintain internal and client facing documentation.
Ability to work within a ticketing system, prior ConnectWise Manage experience a plus.
Exposure to networking with the ability to troubleshoot common networking issues.
Ability to design, configure, maintain, and monitor WAN and VPN connections to remote divisions requiring a core knowledge of Thin Client, TCP/IP, IPSEC, SSL, RDP and VPN protocols.
Implement and support backup and disaster recovery solutions such as Veeam Backup & Replication.
Requirements: Minimum five years of experience in a dynamic network engineer role
Must be able to work systems in conjunction to network
Strong verbal and written communication skills
Team player with an enthusiastic achievement driven attitude
Motivated towards improving technical skills within and outside of the workplace
Able to lift 40 lbs. as a normal component of system setups and moves
Experience with the following technology: VMWare (vCenter and multi host experience a plus)
Hardware including server configurations, storage methodologies, network routing and switching
Microsoft Windows Server 2012/2016/2019
Microsoft Exchange Server 2013/2016/2019
Microsoft Active Directory; Group Policy administration
Microsoft Azure and related cloud-based technologies
Cisco Duo identity and access management technologies
Security awareness technologies such as KnowBe4
Microsoft Remote Desktop
Virtualization technologies including VMWare or HyperV
Backup Solutions including Veeam Products, Datto, and Syncrify
SQL Server Maintenance and Administration 2012, 2014, 2016 and 2019
Firewalls/switches (Cisco, Fortinet, HP, and Meraki experience preferred)
Windows 7 and greater
MS Office 2013/2016/2019 and O365/M365
Security and antivirus products (TrendMicro, ESET and Symantec experience preferred)
Spam filtering technologies (Barracuda and O365 experience preferred)
Educational/Vocational/Previous Experience Recommendations: Bachelor's degree from a four-year college/university in Information Systems or Engineering
Microsoft 365 Certified: Modern Desktop Administrator Associate or Microsoft Azure Certification is preferred
Willingness to earn vendor certifications (e.g. Microsoft, Fortinet, etc.) is preferred
Cisco Certified Network Administrator or Professional (CCNA or CCNP) is preferred
Minimum ten years of experience in a systems engineer role is preferred
Our team members enjoy: Excellent benefits - health insurance, dental, vision, vacation, and 401k
Competitive compensation, commensurate with experience
Paid technical learning time and reimbursement for certification achievements
Bi-monthly breakfasts, kitchen fully stocked with snacks and dozens of beverages
20-30% work from home/option for hybrid schedule post six month review
"Earn $98k or more in compensation (base + minimal overtime) with additional bonus incentives provided. Salary range is dependent on experience and/or certifications achieved."
Physical Requirements
Work is primarily knowledge-worker oriented using computer systems. Occasional exertion and lifting of up to 20 pounds to move office or computer equipment. Occasional crawling, kneeling, and squatting. Constant use of computer (keyboard/mouse), and phone. Visually inspects, prepares, and analyzes data & figures, views computer constantly. Occasional travel (car/airplane). Occasional exposure to outdoor environmental conditions as a result of travel.
PennComp is committed to creating an inclusive environment and is proud to be an equal opportunity employer. PennComp recruits, employs, trains, compensates, and promotes regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
