Levy SectorSalary: $70,000 - $80,000 Different perspectives make us better. We're committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self. About Levy
The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy's diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games.
Job SummaryAs a Senior Operations Manager, you will be responsible for leading your team members in executing The Levy Difference in regards to operations, human resources and financials. From hiring, training and developing team members to ensuring that all costs are met and quality show standards are maintained at all times, you will be representing Levy and communicating our philosophies and culture to all that you come in contact with. Detailed ResponsibilitiesHolds team accountable to steps of service to deliver great guest serviceEnsures that team members consistently deliver heartfelt hospitality to every guest, every timeEnsures team members have the tools necessary to complete their jobsEnsures show quality standards are maintained at all timesBuilds and maintains strong relationships with clients, guests, subcontractors, not-for-profits and Levy team membersRegularly obtains feedback from clients and guests to improve operationsSupports and communicates Levy initiativesRespond and assist in any departmental guest service issuesEnsures execution of all menus, promotions and programs as outlined by the Director of Operations in accordance with Levy standardsActs as a liaison with the team, including partner's operational team, Levy team and other areas as needed to ensure efficient operational performanceEnsures proper execution of preventive maintenance schedule as set forth by Director of OperationsEnsures that daily walkthroughs are being conducted in both FOH and BOH for every eventEnsures that all security, safety and sanitation standards are achievedAchieves daily sales and assigned cost goalsAchieves assigned budget goalsProvides operational planning to ensure adequate products and equipment are ordered for anticipated business levelsEmploys good safety and sanitation practicesPractices proper product control and handling of all inventory and equipmentFollows and enforces responsible alcohol service policiesEnsures team members adhere to Levy guidelines as stated in the team member training manual and employee handbookForecasts and adequately schedules team members to meet operational needs and desired targetsUses all performance management tools to provide guidance and feedback to team membersPromotes a cooperative work climate, maximizing productivity and moraleConducts regularly scheduled meetings to ensure lines of communication are open between management and team membersInterviews, hires, trains and develops team members according to Levy guidelinesDisplays a positive attitude towards team membersMentors department managers to develop their skills and leadership abilitiesOther duties and responsibilities, as neededSkills and Experience5+ years of experience in a food and beverage operational positionHigh level of computer literacyPassion for hospitality, food, and retailExcellent interpersonal and stakeholder management skills Curious about Life at Levy? Check it out: Levy Culture Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.
Applications are accepted on an ongoing basis.
At Levy, team = family. And we'll always take care of family, learn more about Levy benefits offered. MedicalDentalVisionLife Insurance/ ADDisability InsuranceRetirement PlanFlexible Time Off PlanHoliday Time Off (varies by site/state)Associate Shopping ProgramHealth and Wellness ProgramsDiscount MarketplaceIdentity Theft ProtectionPet InsuranceCommuter BenefitsEmployee Assistance ProgramFlexible Spending Accounts (FSAs)Levy maintains a drug-free workplace. Req ID:1343208 Levy Sector
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