You Lead the Way. We've Got Your Back
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you'll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our?company values?and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together
American Express Global Commercial Services (GCS) Products is the leading payment card issuer for corporations and small businesses, offering products, services, and capabilities to help them run and grow their business. Within GCS, the Commercial Product Design team is seeking a Senior Product Designer to play a critical role crafting the future of these digital experiences for our customers.
How will you make an impact on this role?
You will combine expertise in your craft with a data-informed knowledge of customers to create impactful experiences that deliver on our business goals. Collaboration is critical to our success, so we value those who build relationships, and have the curiosity to ask important questions, speak up and debate ideas. We also need strategic thinkers to connect the dots across experiences and leverage knowledge of market and industry trends to inform their decision making.
Key Responsibilities
Identifies the right artifacts to create based on project needs and timeline and delivers high quality artifacts such as wireframes, prototypes, and high-fidelity specifications
Sets the vision for the user experience
Develops understanding and empathy for users through user-centered methodologies, external analysis, research, and data
Presents design decisions and design strategy to peers, partners and cross-functional leadership
Actively improves design process and workflow for broader design organization Contributes to and actively improves design systems and UX patterns
Collaborates closely with product managers, engineers, design leads and other cross-functional partners to define project requirements and deliver against them
Actively engages with other designers to exchange ideas, share skills, and provide mentorship for teammates
Mentors other designers and may have a direct report
Efficiently leverages design tools to deliver artifacts, drive collaboration with cross-functional partners, and build efficiencies into broader design team workflow
Comfortable using data-analytics tools to make informed decisions
Minimum Qualifications
Has at least 5 years of professional product design experienceincluding work on American Express commercial platforms such as At Work, Corporate Onboarding Capabilities, OneAP or ARHub
Demonstrates a deep understanding of user-centered design methodologies, research, and processes
Shares solutions and strategy to problem-solving initiatives in an engaging way
Is a?proactive and energetic communicator, with an attention to detail
Has expert knowledge in Figma or similar design software (i.e. Sketch)
Is proficient with Microsoft suite (i.e. Word, Excel, PowerPoint)
Preferred Qualifications
Experience using collaboration tools, such as JIRA, Confluence, Airtable, Mural, and FigJam
Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
For a full list of Team Amex benefits, visit ourColleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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