Job Purpose and Overview
The Senior Product Designer is responsible for ensuring a consistent user experience and application of Appfire standards across Appfire's product portfolio. In this critical role, you will play a key part in defining, shaping and creating solutions by delivering outstanding user-centered designs. The Senior Product Designer will support and report to the Sr. Manager, Design Systems and will work with a multi-disciplinary design team as well as major stakeholders from product, engineering, and other areas of the business. Your mission will be to work with product design teams and leadership to create and deliver a strategic design vision for next generation product experiences at Appfire.
What You Will Do
Work with product leadership to create a unified design view of Appfire's product capabilities
Identify success metrics ensuring design solutions continue to deliver customer value
Lead strategic vision and conceptual design outcomes at the portfolio level, which will provide a clear direction for our customer experiences across Appfire's product landscape
Propose new areas of work aimed at customer needs with compelling reasoning based on goals, constraints, and risks, and execute on them
Perform competitive analysis, market assessments and heuristic evaluations
Drive design reviews, design critiques and act as a design craft leader, coaching and mentoring other designers to ensure consistent and cohesive product experiences
Create artifacts to communicate the recommended user experience to internal stakeholders and development teams - such as project briefs, presentations, user flows, site maps, taxonomies, etc.
Collaborate with Appfire's research team on research studies to understand customer behavior, refine design approaches, and validate solutions. Strategize with product team members to act on research findings.
Build meaningful relationships with a cross-functional team that includes developers, product managers, subject matter experts, and stakeholders.
What We Would Like To See
Strong portfolio demonstrating multiple shipped products, preferably mid- to large product-forward software engineering organizations
Bachelor's Degree in Computer Science, Information Technology, Engineering, Graphic Design, Industrial Design, Architecture, HCI, or related field
7+ years of relevant experience
2+ years designing products in agile/developer-focused tooling or complex platforms
Experience with strategic implementation of Enterprise software in a SaaS environment or with complex enterprise products
UX prototyping experience with tools like Figma
Experience in design systems, the ability to identify common components required to support a wide array of customer use cases.
A passion for storytelling, and the ability to bring design direction to life with user journeys, personas, scenarios, navigational maps, flow diagrams, wireframes and prototypes
Building presentations that demonstrate structured ideation, aimed at solving business and end-user problems
Planning and running research activities and synthesizing the results into actionable plans
Expert level knowledge of Design Thinking principles and comfortable leading Cross-Functional Design Thinking exercises.
Experience using analytics data to inform design decisions
Web and Large Enterprise experience
Experienced and comfortable working with Agile development teams
Expert level knowledge of competitive products & experiences
Some project management (work plans)
Experience designing products for or adjacent to agile and developer platforms
Experience with Atlassian,monday.com | Your go-to work platform, and/or Microsoft Azure DevOps preferred
What We Offer
Every Appfire employee is eligible for company equity
10 paid holidays + Flexible PTO – no set number of days that you must take in a year
100% company-paid health insurance
50/50 split dental and vision insurance
Flexible Spending Accounts
Mobile phone and Internet stipend
401(k) Matching Component
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