ADP is hiring a Senior Product Manager. Are you empathetic to client needs and inspired by transformation and impacting the lives of millions of people every day?Have you taken products from concept to commercialization using the latest technology and achieved market success?Are you looking to join a dynamic, inclusive team environment with a culture of collaboration and belonging?Well, this may be the role for you.
Ready to design what's next?
In this role, you will work alongside a team of friendly, passionate, and creative product managers and developers to bring our products to market.
You create product release plans that ensure our teams develop solutions using ADP's cloud-based AI and machine learning-enhanced payroll, tax, HR, talent, or benefits solutions.
You'll make them easier to use and help our clients stay compliant, manage costs, and save time.
We're looking for someone who excels when no two days are the same.
Integrity, resilience, and pushing the boundaries are must-haves in this job.
Whether you're in meetings with clients or sales, developers, or design, you'll be the guiding voice that helps us clarify ideas so we can create a product roadmap.
You stay close to market trends, anticipate our customers' next questions, and bring new ideas into the mix.
You love evangelizing about your product and communicate with confidence.
Still, you also have the experience to take your product into the marketplace and position it competitively for maximum financial impact.
To thrive in this role, you must take command of your product, lead multiple team's efforts, and be a deep listener who can ask the right clarifying questions to help understand the problem your stakeholders are trying to solve.
You've worked with Agile teams and understand product delivery cycles.
You have experience explaining the prioritization of a product roadmap, creating that roadmap, and documenting in a way that both external and internal teams will understand.
You have held roles where you regularly communicate and defend ideas to a broad audience of stakeholders.
Our best product managers are domain experts and enthusiastic creators who stay current on the latest trends.
As part of our team, your voice will influence product success and help shape our industry.
WHAT YOU'LL DO: Product Leadership and Impact:Own key components of the platform product roadmap and manage their execution from product definition and planning through production, release, and end of life.Represent and speak to the product and its outcomes to stakeholders, including senior leadership.Work and accomplish goals with minimal level of guidance and direction.Work positively and collaboratively with development, design, and business teams.Support managing the product backlog (grooming, prioritization and refinement), working day-to-day with the product SCRUM teams to clarify requirements balances business needs with technical requirements, and recommends alternative technical approaches to meet design requirements as needed.Product Strategy and Go-To-Market:Support product leadership strategy by contributing to and articulating the vision and mission of the product roadmap, including implementation and prioritization.Serve as the central resource with design, process, test, quality and marketing as the product(s) move to production and distribution.Customer Experience and Market Orientation:Define requirements by leveraging usability studies, business and product usage data, customer feedback, external industry trends, and metrics to generate insights.Continuously understand competitors and the market, and to help identify new partnerships or acquisition targets to broaden or enhance a product portfolio.Support the vision for the end-to-end customer experience journey from sign-up, setup, and usage through partnering with stakeholders.Participate in customer feedback sessions to understand pain-points.Act as the user champion when coordinating product development with business stakeholder and align all development activity with business goals and priorities.Collaborate with marketing, sales and service on the development of product positioning, demo design, training courses, sales collateral, etc.
to ensure that business objectives are achieved.Measurable Outcome Focus:Understands key business metrics and how product results impact them.Clearly articulate the vision, strategies, priorities, and desired outcomes to key partners across ADP.Identifies and tracks KPIs to help measure key outcomes.TO SUCCEED IN THIS ROLE: Required Qualifications:Bachelor's degree in a technical field.5+ years of experience in a B2B/B2C software and enterprise solutions product management role.Experience working with API's, microservices, integrations, and platform technologies, and UI.Strong leadership, communication, and collaboration skills.
Ability to influence cross-functional teams and senior management stakeholders.Preferred Qualifications:Experience in SaaS, platform-based web products or services a plus.Experience in building reusable, scalable, shared services from pilot to scale.Being a great storyteller - strong communication and presentation skills.Ability to explain complex information to others in a simplified way with internal stakeholders, i.e., engineering teams, senior leaders, to accomplish project goals.Highly motivated to develop and acquire a high level of knowledge about product management, ADP customers and the marketplace.Working knowledge of workplace regulations and processes is a plus.Prior experience conducting formal usability studies and developing web and integrated data experiences for clients, partners, developers, etc.
is a plus.Prior experience working as a product owner in an agile development environment.YOU'LL LOVE WORKING HERE BECAUSE YOU CAN: Deliver at epic scale. We deliver real user outcomes using strong judgment and good instincts.
We're obsessed with the art of achieving simplicity with a focus on client happiness and productivity.Be surrounded by curious learners. We align ourselves with other smart people in an environment where we grow and elevate one another to the next level.
We encourage our associates to listen, stay agile, and learn from mistakes.Act like an owner & doer. Mission-driven and committed to leading change, you will be encouraged to take on any challenge and solve complex problems.
No tasks are beneath or too great for us.
We are hands-on and willing to master our craft.Give back to others. Always do the right thing for our clients and our community and humbly give back to the community where we live and work.
Support our associates in times of need through ADP's Philanthropic Foundation.Join a company committed to equality and equity. Our goal is to impact lasting change through our actions.What are you waiting for?
Apply today!
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