The Senior Product Manager will interface with internal project teams and external parties to manage a portfolio of technology products, identify research and new technologies and technological concepts, and working with a team to bring the products to the market.
We are looking for a resourceful, driven individual with significant software development management experience as well as customer-facing requirements gathering abilities.
Communication skills are very important, as well as the ability to adapt to fluctuating requirements and priorities.
You must have well-developed project management and problem-solving skills while enjoying the challenge of acting as the intermediary between clients or client-facing teams and technical teams.
Key Responsibilities
Working with multiple stakeholders to define, maintain and execute the product roadmap and features.
Triage reported software problems and enhancement requests from internal and external stakeholders.
Participate in and drive discussion on a range of technology issues including User Interface and Experience, technology architecture and design.
Work with internal and external development teams to bring products and features to the market.
Communicate project status to executives and stakeholders.
Perform acceptance testing prior to releasing features.
Work closely with IT and support to investigate and resolve issues with products.
Manage ongoing relationships with internal and external clients to drive adoption.
Achieve strategic product goals and measure Key Performance Indicators.
Support potential sales opportunities through proof of concept projects.
Coordination of potential technical partnership opportunities.
Knowledge & Skills
Experience with different software development methodologies.
Experience working in an agile environment.
Strong organizational skills, including ability to prioritize and work under pressure.
Ability to effectively handle multiple activities and projects.
Proven ability to work well, both individually and within a team environment.
Client management skills - including responsiveness and attention to detail.
Strong problem-solving skills, with the ability to address issues promptly and effectively.
Ability to handle confidential information in a discreet, professional manner.
Strong initiative and self-motivation.
Flexibility and willingness to work outside of standard business hours, as needed.
Strong executive written, verbal and interpersonal skills.
Strong program and project management skills.
Professional Experience Required
A Bachelor's degree.
4+ years working as part of a product team for a SaaS product.
Proven project management and superior communication skills.
Proven ability to quickly learn and adapt to a dynamic environment.
Proficient written and verbal English language skills.
Experience with Productboard, Confluence, Figma and Jira a plus.
We're an amazing place to work.
Why?
Discretionary Time Off for all employees, with no maximum limits on time off.
Industry leading health, vision, and dental benefits.
Competitive compensation package.
16 weeks of fully paid parental leave.
Flexible, hybrid approach to working from home and in the office where applicable.
Focus on wellness and employee health through stipends and dedicated wellness programming.
Purposeful career development programs with reimbursement provided for educational certifications.
This is a full-time hybrid opportunity in Richmond, Virginia.
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