Senior Program Manager S&Op, Amzl Jp, S&Op

Details of the offer

The Amazon Logistics (AMZL) Planning Team handles the End-to-End planning for JP AMZL, including providing volume forecasts, flexible capacity solutions for in-station and on-road operations all year-round, and enables the business to scale for seasonal peak demand and during sale events. We are looking for a talented Peak Manager to lead peak planning and partner with various teams to drive execution success during these sale events.
The ideal candidate is passionate about leveraging data to provide actionable insights to improve from previous sale events, is focused on delivering consistent results, and is experienced in driving execution in a cross-functional environment with multiple stakeholders. They thrive in a fast-paced environment, making high-velocity decisions, working with senior stakeholders across teams and geographies, relishing working with large transactional volumes, and are able to navigate highly complex and frequently ambiguous business contexts.
Key Job ResponsibilitiesResponsible for planning and coordination for major sale events, in partnership with S&OP, OTR and UTR Capacity Planning, and Channel teams. Be the single point of contact for JP AMZL peak-related planning and execution.Partner with upstream teams to decide on peak strategy inputs, get leadership sign-offs on debate topics, coordinate timelines across various stakeholders managing dependencies, publish plans timely across teams, and maintain a consistent and smooth information flow.Ensure sustained improvements in Peak planning processes by diving deep into root causes for deviations, incorporating learnings from previous events, driving completeness of learning actions.Drive reporting best practices, including parity with NA and EU for peak events, in partnership with LMEA and ORBIT teams.Lead leadership and operational reviews in preparation for sale events, conduct daily reviews, driving actions and reporting across teams during the events.Coordinate and conduct whistle-stops across JP AMZL in partnership with operations and site leadership, to ensure preparedness ahead of major peak events.Maintain regular communication with EU and NA S&OP and planning teams to leverage experience; utilize existing tools and help to drive development of tool improvements.Promote process improvement and standardization across the network.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, visit https://www.amazon.jobs/disability/jp.
About the TeamAbout Amazon Logistics: https://www.amazon.jobs/en/teams/amzl More Information (Japanese Only)Department: Last Mile (AMZL)Job: Project ManagementLocation: Tokyo OfficeMinimum Requirements5+ years of program or project management experienceExperience using data and metrics to determine and drive improvementsExperience owning program strategy, end-to-end delivery, and communicating results to senior leadershipProficient with Microsoft Excel, experience with processing and extracting insights from dataBusiness level of English (verbal & written)Preferred Qualifications2+ years of driving process improvements experienceMaster's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field3+ years SQL, Python, Advanced Excel, and database experienceProven, successful track record of navigating through ambiguous situationsProven, successful track record of earning trust and influencing across the organization and leading others cross-functionally to deliver on projects and goalsExcellent communication (verbal and written) and interpersonal skills and an ability to effectively communicate with both business and technical teamsBusiness level of JapaneseExcited about working in a diverse group and contributing to an inclusive culture
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