Senior Program/Project Manager

Your work days are brighter here.
At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That's why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don't need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.
About The Team

Workday Success Plans are subscription-based plans designed to help our customers unlock the full power of Workday by closing the acceleration gap with comprehensive expertise, support, and education at every step of their journey with Workday; and embrace the opportunities that emerge during times of change.
No matter where our customers are in their journey, Workday Success Plans can help them achieve greater independence in growing with Workday. By enabling their team members to build and expand their Workday expertise like never before, we help them elevate skill sets, inspire their teams and empower their organization for self-reliance and success.
About The Role

We are looking for a Workday Success Plans Senior Technical Program/Project Manager who will reside in the Workday Success Plans (WSP) organization and lead global, cross-functional project teams to deliver solutions, communications, and events that enable delivery of services to customers.
The Senior Technical Program/Project Manager develops positive relationships and works closely with cross-functional teams, including CX Field Systems and Business Technology teams. This person is responsible for the overall technology program/project coordination, initiation, planning, execution, management, and closing. This person is responsible for systems-focused projects of moderate to high complexity with leadership impact, influence and visibility.
The ability to apply organizational change management concepts and techniques including training, communications, and assessment surveys is an important part of this role.
This person will develop a deep understanding of the internal business processes & data flows that drive the organization. This person has a high attention to detail and is thorough/meticulous when developing and maintaining solutions, content, deliverables, and artifacts.
Key Areas of Responsibility

Effectively develop and communicate project intent and empower teams to achieve project objectives
Cultivate relationships with internal stakeholders while proactively communicating and partnering with them to effectively deliver solutions
Coordinate with other Workday stakeholders where there is a shared interest in technology platforms
Drive requirements definition and development of testing strategy and plans
Use project management methods and tools to ensure project results meet/exceed expectations
Lead multiple systems-focused concurrent projects with varying degrees of complexity and risk
Provide vendor management; tracking contract status, leading evaluation of alternative vendors
Provide process leadership; develop detailed knowledge and understanding of key business processes and their cross-functional impacts
Create and maintain artifacts/content/tools used on projects across all delivery stages
Monitor and report on project status and health, manage issues and risks
Plan, develop, and deliver role-based, team member communication and training associated with project solutions
Use process definition methods and tools to deliver business process improvements
About You

Our ideal candidate is someone with expertise in program/project management focused on systems/technology, business analysis, and change management. You should have a deep appreciation for customers and a passion to deliver to them high quality solutions and content.
Basic Qualifications

10+ years business experience in an enterprise level organization required
7+ years of project management experience required (with focus on systems/technology projects)
2+ years of enterprise IS/IT experience required
2+ years of enterprise software, SaaS, or cloud software experience; especially Workday and Salesforce.com
Other Qualifications

BA/BS degree in Business, IS/IT, Project Management, Math, Engineering or related field required, from an accredited university
2+ years of business analysis, organizational change management, enterprise IS/IT, enterprise software / SaaS / cloud software experience (especially Workday & Salesforce) is preferred
Strong organizational and time management skills, with the ability to work at a detailed level while maintaining an overall project perspective
Ability to create and maintain detailed documentation, artifacts, tools, and other content
Proficiency in Google Suite (e.g., Sheets, Slides), Microsoft Office (e.g., Excel, PowerPoint), and other software including Confluence/JIRA, Slack, Lucidchart, and Smartsheet
Knowledge of project management methods and standards. PMP certification is highly desirable
Knowledge of business process improvement methods and standards
Knowledge of software development life cycle (SDLC) processes and procedures, including Agile development, and sprint / scrum approaches
Knowledge of software testing concepts
Excellent communication, facilitation and presentation skills
Problem solving and troubleshooting capabilities, with the ability to interact at all levels of the organization as well as with external representatives
Ability to advocate and lead organizational change and work both independently and in a team-oriented, collaborative environment
Ability to travel up to 25%
Workday Pay Transparency Statement

The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate's compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday's comprehensive benefits, please click here.
Primary Location: USA.GA.Atlanta
Primary Location Base Pay Range: $111,300 USD - $167,000 USD
Additional US Location(s) Base Pay Range: $105,700 USD - $204,000 USD
Our Approach to Flexible Work

With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply

spend at least half (50%) of our time each quarter in the office or in the field

with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote 'home office' roles also have the opportunity to come together in our offices for important moments that matter.
Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.
Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.
Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!

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