Senior Security Operations Specialist

Want a meaningful career where you can make a difference? Edward Jones sounds perfect for you.Collaboration. Autonomy. Opportunity. Words our headquarters associates use when talking about working at Edward Jones. Words that describe what it's like being part of a firm where everyone is aligned toward a singular focus: serving the client. And everyone is working to make the firm better together - as they grow as individuals. If these words resonate with you, we should talk.Job OverviewPosition Schedule: Full-TimeThe shift for this position will be Wednesday through Saturday 12pm to 10pm.Provide concierge-level security services at Edward Jones HQ. Stands posts, responds within established quality standards; completes patrols and assignments in a timely manner, and coordinates a rapid response from HQ Operations team membersResponds to and maintains current and accurate knowledge of emergency procedures (i.e. fire and security alarms, severe weather and earthquake); reacts to medical emergencies; provides emergency first aid and assists EMS Provide response services related to emergency and crisis planning, high risk terminations, workforce disruptions, natural disaster, civil unrest, and threat monitoring Performs motorist assistsConducts periodic inspections/testing of safety and security-based equipment; identifies and escalates equipment deficiencies/failures.Authorized to carry a handgun to safeguard persons on Edward Jones premisesAble to complete thorough and accurate investigations and reportsWrite detailed incident reports following any incident, occurrence, or variance that warrants documentationUse correct form writes legibly, use proper spelling and grammar, and submits timely, accurate, understandable, and error-free informationEffective written and verbal communications and operation of computer software such as Microsoft OfficeActively participates in self-development. Attends training; maintains job-specific certifications, actively participates in field or classroom training exercises, and meets or exceeds minimum training standardsMay be called upon to assist in the Security Control CenterOther duties as assignedEdward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage. Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to Edward Jones associates, please visit our benefits page.Hiring Minimum: $45260Hiring Maximum: $74635Read More About Job OverviewSkills/RequirementsMinimum of 5-years of armed experience (60cumulative months of daily on-duty armed carry while performing duties as police, military police, armed security)High School diploma or GED required, college degree in related field preferredAbility to obtain a valid armed Security Officer License. Must be authorized to carry a pistol through a valid armed security officer license and valid Concealed Carry Permit, or Law Enforcement Safety Act certification.Valid driver's licenseKnowledge of patrol operations and the Security field is required; must have significant knowledge in patrol operations acquired through previous experience, certification, or specialized training in patrol operationsPhysical ability to observe and report Must be able to see, hear, speak, and write clearly in order to communicate at all levels and across diverse cultures with Edward Jones associates, contractors, and guestsMust have the physical and mental capacity to effectively perform all essential functions, with or without reasonable accommodation Must be able to respond quickly and effectively in the event of an emergencyRapid and effective decision-making during unusual or emergency situations.Must be able to successfully participate in all firm required training and successfully demonstrate the application of less-lethal and lethal tactics, protocols, and proceduresMust be able to work indoors and outdoors and spend large part of day in an active role standing, walking, lifting, and climbing stairs and walking up inclines and on uneven terrain.On occasion, may be required to perform stressful and physical activity.May be exposed to stressful situations, such as challenging individuals who are in or approaching an unauthorized area.Strong problem resolution skills.Ability to work varying schedules, overtime, and holidaysRead More About Skills/RequirementsAwards & AccoladesAt Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received.Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward JonesCheck out our Canadian awards and accolades: Insights & Information Blog Postings about Edward JonesRead More About Awards & AccoladesAbout UsJoin a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 8 million clients and 19,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns.Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging. People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career. View our Purpose, Inclusion and Citizenship Report.¹Fortune 500, published June 2023, data as of December 2022. Compensation provided for using, not obtaining, the rating. Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.#LI-HO