Software Development Engineer What you can expect The Senior Software Engineer will drive cross-platform development, design new features, support client and server teams, ensure Zoom Phone SDK stability, and address customer issues.
About the Team With eight specialized departments, the engineering team functions as a highly collaborative, diverse powerhouse. Each department mission is to deliver seamless and innovative communication solutions. These range from software development and machine learning to quality assurance teams that work to create and maintain Zoom's user-friendly interfaces and robust infrastructure. The team continues to push the boundaries of communication technology, bringing people together regardless of their physical distance.
Responsibilities Designing and implementing SDK architecture, define SIP-level control flow, coordinate with teams, and ensure feature rollouts with testing. (40%) Using tools like WPA, Checkmarx, and UMDH to prevent memory leaks, fix code issues, analyze heap allocations, and perform sanity testing to prevent crashes. (20%) Conducting automated API testing and enhance internal testing tools for broader automation coverage. (10%) Collaborating with support teams to analyze issues, perform root cause analysis, fix bugs, and ensure stability through integration testing. (15%) Working with product management to define requirements, create user stories, and align with other engineering teams on task ownership. (10%) Assisting in fire drill testing before releases, analyze crash reports post-rollout, and enhance automated client report analysis tools. (5%) What we're looking for 5+ years of experience, BS in CS, EE, or related field, MS/MIS Proficiency in C/C++, object-oriented programming, and network protocols (TCP/UDP, TLS, SIP, etc.). Experience with VoIP technologies and SIP stacks (e.g., PJSIP, FreeSWITCH). Familiarity with IDE tools (e.g., Visual Studio) for various platforms (Windows, Mac, iOS, Android). Proficient in multitasking, debugging, and communication skills. Willingness to help, collaborate, and resolve issues efficiently. Ability to communicate in Mandarin Salary Range or On Target Earnings: Minimum: $94,600.00
Maximum: $218,700.00
In addition to the base salary and/or OTE listed, Zoom has a Total Direct Compensation philosophy that takes into consideration base salary, bonus, and equity value.
Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.
We also have a location-based compensation structure; there may be a different range for candidates in this and other locations.
At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!
Anticipated Position Close Date:
11/12/24
Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person, is indicated in the job description/posting.
Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.
About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you'll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.
Our Commitment
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.
We welcome people of different backgrounds, experiences, abilities, and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.
If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.
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