GENERAL STATEMENT OF DUTIES: This is an office support position with the Cincinnati Public Schools (CPS).
This position is assigned the more difficult clerical and data entry duties in the support of assigned department.
Must be able to type, file and distribute a variety of documents for CPS.
Must be able to answer phone calls and respond to requests for information to provide general support and assistance to assigned supervisor and other Support Specialist.
This employee must be able to utilize a PC and related software's required in the performance of job activities.
EXAMPLES OF WORK PERFORMED : (Illustrative only.
Any one position within this classification may not include all of the duties listed nor do the listed examples include all of the tasks which may be performed.)
- Prepare, type, word process and proofread a variety of documents, including general correspondence, agendas and reports.
- Enter a variety of data and information in various computer data files and program.
- Answer the telephone and provide assistance to other CPS staff and the general public.
- Provide information on department/school policies and procedures as required.
- Assist in the monitoring of calls, visitors and correspondence - Route inquires and complaints to appropriate personnel.
- File documents, reports and correspondence for department.
- Maintain filing systems, both manual and computerized; assist in maintaining records for department.
- Operate a variety of equipment, including a telephone, PC, copy machine and fax machine.
- Input, retrieve, update data and text in computerized files.
- Order, maintain and inventory supplies, materials and equipment for department.
- May provide instructions and assistance to lower level, new and newly transferred employees.
- May assume duties of absent employee within department.
- May verify funds available for a variety of financial activities within department.
- May compile, calculate, maintain and review department/school payroll; verify time sheets.
- Perform related duties as required.
SUPERVISION EXERCISED AND RECEIVED: Receives general supervision from assigned supervisory personnel.
May provide technical or functional supervision to lower level, new or recently transferred employees.
MINIMUM QUALIFICATIONS EXAMPLES OF REQUIRED KNOWLEDGES, SKILLS AND ABILITIES (KSAs) (Illustrative only.
Any one position may not require all of the listed KSAs nor do the listed examples include all the KSAs which may be required.)
Knowledge of : - Basic mathematical principles.
- English usage, spelling, grammar and punctuation.
- Typing and word processing techniques.
- Department procedures, policies and rules as they relate to assigned position.
- Modern office procedures, methods and computer equipment, including a PC and related software required in the performance of job activities.
Ability to : - Work independently in absence of supervision.
- Operate and use modern office equipment, including use of a PC and related software required in the performance of job activities.
- Communicate clearly and concisely.
- Communicate verbally and in writing.
- Perform routine mathematical calculations.
- Type/word process at a speed necessary for successful job performance.
- Prepare, edit and proofread a variety of documents and correspondence.
- Interpret and explain department/school policies, procedures and rules as they relate to assigned position.
- Establish and maintain professional working relationships with those contacted in the course of work.
- Maintain confidentiality of information.
- Work occasional overtime, or other than normal shift to meet work schedules.
REQUIRED EDUCATION AND EXPERIENCE: TRANSFER: Must have satisfactory service as a Senior Support Specialist or equivalent with CPS.
PROMOTIONAL: Must have 3 years of satisfactory service as a Support Specialist or equivalent with CPS.
OTHER REQUIREMENTS: Must have a valid Driver License.
This is a sensitive classification; therefore applicants for appointments must pass a security clearance, which includes a check of employment references and criminal records.
PROBATIONARY PERIOD: 120 working days