Senior Technical Quality Manager - Northeast Market Unit At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.
What you'll do: Lead Premium Engagement programLead analysis of customer situation/requirements, including business requirements, program/project, IT, transformational, architecture, development, infrastructure, and operational topicsLead engagement planning of Premium Engagement services to customer situation/requirements, solutions, create a value proposition, secure customer alignment, contracts, including working with account teams, solution or industry experts, partners, executives, and delivery support teamsLead engagement quality and execution of Premium Engagement services, including governance, top issue/escalation management, executive reporting & presentations, resource staffing, procurement, contract management, and services deliveryLead engineering services or resources for end-to-end projects or focused phased activities, including design, optimization, assessment, technical integration, validation, operations, escalations, empower training, and workshopsWhat you bring: Strong SAP business and technical solution architecture expertise.6+ years of hands-on experience with SAP's Enterprise Solutions, Industry Solutions, Platform Solutions, SaaS Solutions, Third-Party Technologies, or Partner Technologies.Candidates must be able to travel up to 80% of the timeExperience with SAP HANA, S/4 HANA, or SAP Business Technology Platform preferred.SAP project management, value management, and quality management practicesExperience leading design, implementation, and change management projectsPre-sales, Solutioning, Procurement, Contract Lifecycles, Contract Renewals, and Customer Retention experienceExperience working with c-levels, senior leaders, influencers, and trusted advisorsStrong facilitation, negotiation, and de-escalation skillsBachelor or Master's STEM Degree: Science, Tech, Engineering, Math or equivalent experience in the field of technologyMeet your team: SAP Premium Engagement Lead works with customers with Premium Engagement contracts and is responsible for leading the overall orchestration of delivery of contracted services.
Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development.
We win with inclusion SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential.
EOE AA M/F/Vet/Disability Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Compensation Range Transparency: SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP's commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is ******** USD.
Requisition ID: 405008 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 80% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid
Nearest Major Market: Philadelphia
Job Segment: ERP, Information Technology, IT Manager, Cloud, Quality Manager, Technology, Quality
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