Senior Technology Strategy Manager - Ce Uat

You Lead the Way. We've Got Your Back

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you'll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join #TeamAmex and let's lead the way together.
As part of our diverse tech team, you can architect, code and ship software that makes us an essential part ofour customers' digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology of #TeamAmex.
The Sr. Technology Strategy Manager will report directly to the VP of Engineering, Enterprise Identity Technology and will be responsible for the organizational strategic priorities. This person will play a pivotal role in driving the team's goal, streamlining operations and ensuring effective communication and coordination. Outstanding thought leadership, strategic thinking, prioritization, communication, and organizational skills are a must have for this role.
Key Responsibilities include:
Strategic Execution: Develop and implement the department's strategic tech initiatives, goals, and objectives. Monitor progress, provide regular updates and support strategic decision-making.
Communications and Coordination: Facilitate communication and coordination to ensure timely dissemination of information and updates to leadership team and other partners. This includes, but is not limited to presentations for Town Halls, email communication, and colleague forums.
Leadership Support: Support the VP and Leadership Team with decision-making, implementation, and team management. Act as a central point of contact for urgent business issues and initiatives managed by the VP. Lead ad hoc critical initiatives and special projects. Maintain a clear understanding of work happening across the team and prioritize VP attention to tech-critical initiatives.
Operational Efficiency: Oversee organizational strategy and day-to-day operations, including budgeting, resource allocation, and performance tracking. Develop and implement operational policies, procedures, and standard processes to optimize efficiency and effectiveness.
Talent Management: Assist in talent acquisition efforts (partnership with Recruiting team) onboarding, and performance management. Oversee colleague talent management processes including mid-year, year-end, talent assessment, and implement colleague development programs to enhance team members' skills and capabilities.
Lead colleague engagement, networking, leadership roundtable events, and team building activities.
Risk Mitigation: Collaborate with VP and other stakeholders to identify and assess potential risks and vulnerabilities to implement risk mitigation strategies.

Minimum Qualifications:

Self-starter who can provide strategic thought leadership and prioritization with limited guidance.
Proven ability to navigate effectively and efficiently within American Express, with a strong understanding of Amex businesses and tech, processes, and operations.
Must be highly organized and self-motivated.
Extensive experience building winning teams, developing a team brand and creating commitment to a common purpose
Demonstrated ability to prioritize initiatives in a fast-paced multi-tasking environment.
Outstanding oral and written communication skills with strong executive presence.
Excellent PowerPoint and Excel skills.
Active listening skills, summarization skills, and lateral thinking to uncover and react to emerging opportunities.
Prior technology knowledge and people leadership experience a plus.
Bachelor's Degree required; Master's Degree preferred.

Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
Competitive base salaries 
Bonus incentives 
6% Company Match on retirement savings plan 
Free financial coaching and financial well-being support 
Comprehensive medical, dental, vision, life insurance, and disability benefits 
Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex 
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
Free and confidential counseling support through our Healthy Minds program 
Career development and training opportunities

For a full list of Team Amex benefits, visit ourColleague Benefits Site.

At American Express, you'll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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