Senior User Experience (Ux) Designer

Virtru is a leading data protection provider backed by some of the foremost venture capital firms in Silicon Valley and the Mid-Atlantic region, including Iconiq Capital, Bessemer Venture Partners, Foundry Capital, and Tiger Global. Today, more than ever, data demands respect, and that's why Virtru is committed to changing the rules for data privacy. At Virtru, we equip our customers to take granular control of their data—everywhere it's shared—through end-to-end encryption for Google, Microsoft, and other data sharing platforms. Our market-leading portfolio of data encryption and privacy enhancing applications are remarkably easy to use, fast to implement, affordable for all, and built on the Trusted Data Format (TDF) open standard.
At Virtru, our motto is "Respect the people. Respect the data." Respecting data to us means keeping it secure and protected at all times across its entire lifecycle. We firmly believe that when you respect data, you're demonstrating respect for the people who own that data.
Working at Virtru, you'll be inspired by colleagues who are passionate about the work they do. We are dedicated to creating an atmosphere that sparks creativity, connection, and professional growth while empowering each other to do our best work. We're building something special at Virtru. We hope you consider joining our team and helping us create a brighter future for data privacy.
Virtru is currently sales-driven with a strong focus on the technical side. This role would need to be able to take a human-centered design approach and translate it for our security, technology, and business partners within the company. They would also need to be able to facilitate conversations to help groups reach consensus and clarity.
Our team includes UX Design and actively partners with Product and Engineering to identify customer problems to solve, influence priorities, set the North Star, plan work, execute the design, ensure quality, evaluate outcomes, and iterate.
We are looking for a highly determined, highly curious, entrepreneurial, and experienced UX Designer to help drive design strategy and mentor others within their scope of work. This person will work collaboratively with a team of product managers, engineers, and executives, as well as UX leadership, a team of passionate and creative UX designers to improve how employees interact with their jobs and Virtru. You'll drive work from partnering on strategy through to execution. You are responsive, flexible, and able to succeed in a fast-paced environment with a high degree of independence and ownership to thrive in collaborative work environments while raising the bar for user experience and accessibility.
We might be a good match if…You find core user goals and connect those seamlessly in your designs.You've weathered release cycles and know what details matter, how to empower colleagues to get to the right solution, how to acquire and translate user insights into meaningful action, and what's most likely to go awry at each stage.You can share examples of real work you've shipped, and what you learned along the way.You know when and how to get effective user validation through any appropriate means.You've conducted user research such as customer interviews or user testing to validate your designs.You've worked on products with various personas - Buyers, End Users, IT Administrators, Software Engineers, and those user's customers.Key Job ResponsibilitiesStrategize and design elegant and intuitive experiences by understanding the intersection of customer needs, business requirements, and technical constraints.Lead the planning and strategic phases of a project. Proactively pitch new CX ideas, backed by a strong, well-articulated rationale.Quickly and iteratively create user flows, wireframes, prototypes, and high-fidelity mockups with detailed visual design specifications for all viewport types throughout the design process.Independently deliver UX solutions for problems of large scope and complexity. Work through ambiguity, and adapt your approach to meet the needs of multiple stakeholders.Be willing to build lightweight prototypes, and conduct scrappy and quick user testing independently if required.Present design work to UX, Product, and Engineering teams, as well as stakeholders and executive leadership.Contribute to user experience design guidelines and development best practices and standards.Directly mentor and lead.Successfully partner with cross-functional UX peers and partners to build seamless experiences that work backward from the customer.You have the skills to conduct your research including desktop research, exploratory research, and usability testing to prove your hypothesis.QualificationsBA/BS degree in HCI, Design, or equivalent practical experience.6+ years of UX designer or interaction designer experience.Strong understanding of web technologies and the latest web standards.Experience designing and/or implementing complex web and mobile application interfaces.Experience using a user-centered approach to designing software, including prototyping, responsive design, and accessibility.Experience working on a design team and using style guides and design systems.Experience conducting and implementing results from user research and testing.Experience working with cross-functional teams to drive strategy, vision, and execution.Ability to communicate with collaborators, both internal and external.A strong portfolio showing a range from gathering user requirements to implementing high-fidelity designs.Established, opinionated patterns using design software such as FIGMA, FIGJAM.Experience designing in a B2B atmosphere and knowledge of SASS products.Bonus QualificationsExperience working with FED-related products.Knowledge of cybersecurity.Low coding experience.Virtruvian qualities that will set you up for success: Thinking outside of the box to respectfully challenge your teammates and managers in the pursuit of excellence.Strong sense of urgency with an action-oriented mindset.Able to collaborate and adapt to shifting priorities as business needs evolve.Comfortable with asynchronous communication including slack, email, zoom, etc.At Virtru, we believe people do their best work when their wellbeing is put first. This is why we make your wellbeing our priority with a thoughtful and holistic program that encompasses Occupational, Mental, Social, Physical, and Environmental Wellness by offering benefits such as:
A Remote-First Approach — Virtru is committed to being forever flexible when it comes to where, how, and when you get your work done. You have the option to work from home if that suits you best, or work from our DC Headquarters if you prefer being in person!A Flexible PTO policy— we strongly encourage you to take a minimum of 25 days off annually (in addition to 12 federal holidays) to ensure that you are getting the proper time needed to unplug and recharge.A $1,500 annual Learning & Development Stipend focused on providing you the resources to continually learn and professionally grow.A $250 Work-From-Home Stipend to help make your office space more comfortable and productive.Internal mobility options for those interested in exploring their skills in other areas of the business.Frequent company-sponsored Team Celebrations that provide ample opportunities to connect with teammates and be social!Access to an Employee Assistance Program.Access to Headspace, a mental health app tailored to your specific needs.A high degree of flexibility— Have an appointment, errand, or family emergency to take care of? Hop to it! We give you the time and space to take care of you and your own first.In addition to wellbeing, Virtru places a strong emphasis on diversity, equity, inclusion, and belonging. Our DE&I Council is dedicated to fostering an inclusive workplace and making the psychological safety of each and every one of our teammates a top priority. The Council also hosts a range of events throughout the year focused on the continual education of our teammates on social justice issues, current events, and marginalized cultures and communities.
Additional perks include: Competitive compensation.Generous parental, medical, and bereavement policies.Uncapped commissions for Sales roles.401K and stock options.Full medical, dental, and vision benefits.Annual Winter Hackathons and Summer "InnoVation Weeks" (in-person optional).New Hire Swag and IT Welcome boxes.Structured semi-annual 360° performance reviews.Transparency is at the core of how we operate and everything we do!Virtru is currently operating in a remote-first capacity; however, there are plenty of opportunities to connect with the team in person throughout the year, both in and out of the office, whether they be team-specific or company-wide celebrations and events.
Virtru is committed to building an inclusive environment for people of all backgrounds and everyone is encouraged to apply. Virtru is an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law.
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