Conduct in-depth user research to gather insights and inform design decisions
Develop and maintain user personas and journey maps based on research findings
Plan and execute usability tests to validate and refine user interfaces
Analyze and interpret research data to provide actionable recommendations
Utilize tools like Figma and Maze to support research activities and documentation
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We are an equal opportunity/affirmative action employer that believes everyone matters.
Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.
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Required Skills & Experience
7+ years of experience within Mixed Methods Research
Experience leading projects
Understanding and application of common UX research methodologies (i.e., interviews, usability studies, and surveys)
Industry experience in expert user interfaces for a particular persona or educated persona
Portfolio to showcase experience
Nice to Have Skills & Experience
Experience with Figma
Experience with Maze
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching.
Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.