Senior Vice President Product – Client Service
At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world's financial system we touch nearly 20% of the world's investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere.
We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about.
We're seeking a future team member for the role of SVP Product – Client Service to join our Treasury Services team. This role is located in Pittsburgh – ONSITE HYBRID 3 DAYS A WEEK
In this role, you'll make an impact in the following ways:
Customer/Stakeholder Engagement:Engage with clients and stakeholders to understand their needs, gather feedback, and ensure that our digital products deliver best in class solution.
Product Strategy and Roadmap: Develop a comprehensive product strategy and roadmap, and define business case and OKRs, for Treasury Services Digital Product
Product Development: Lead the product development including, requirements gathering, design, development, testing, and deployment
Support product roll-out: Create strategy to safely release products, test their effectiveness, and define enhancements to constantly improve client experience
Innovation and Trends:Stay on top of the latest trends and innovations in financial technology, particularly in the Treasury space, and leverage this knowledge to drive product innovation.
To be successful in this role, we're seeking the following:
Bachelor's degree in finance, Business, Computer science, or a related field. MBA or relevant advanced degree is desirable.
10+ years of experience in product management, preferably within the financial services or fintech industry.
Strong understanding of digital technologies, including web and mobile applications, APIs and data analytics.
Deep understanding of customer needs and a commitment to delivering exceptional user experiences, along with excellent communication and analytical skills.
Experience leading team of product managers and operating within agile framework with technology and design partners.
At BNY, our culture speaks for itself. Here's a few of our awards:
America's Most Innovative Companies, Fortune, 2024
World's Most Admired Companies, Fortune 2024
Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024
Best Places to Work for Disability Inclusion, Disability: IN – 100% score, 2023-2024
"Most Just Companies", Just Capital and CNBC, 2024
Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
Bloomberg's Gender Equality Index (GEI), 2023
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
With limited guidance, contributes to data, analytics, technology and software product development and strategy for moderately-sized products of limited complexity or small, non-complex products. Supports more experienced colleagues with relevant competitive, market and financial analysis to gain breadth of knowledge in relevant platforms, products and services. Extensive experience and deep expertise in product management. Ability to lead complex and strategically important product initiatives. Exceptional skills in cross-functional leadership and influence. Strategic vision combined with strong operational execution skills.
Primary responsibilities include: Driving the development of key technical products and solutions with significant impact. Serving as a thought leader and expert within the technical product management team and across the organization. Collaborating closely with VP Technical Product Managers and Directors to ensure alignment and execution of technical product strategy. Influencing product direction at a strategic level, often working on products that are critical to the business or are highly innovative.
Modified based upon local regulations/requirements. Bachelor's degree in a technical related field, typically Engineering or CS degree, or equivalent work experience required. 3-5 years of experience in a technical/engineering role and SME on the technology. Proven experience as a technical product manager (7+ years). Strong technical experience with the ability to communicate and present complex information to both technical and non-technical stakeholders/audiences. Excellent problem solving capabilities, experience with agile methodologies and a track record of successful product launches. Strong project management skills with the ability to prioritize and manage multiple project simultaneously. This role requires deep product management expertise, excellent leadership skills and strong business judgement.
BNY is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals with Disabilities/Protected Veterans. Our ambition is to build the best global team-one that is representative and inclusive of the diverse talent, clients and communities we work with and serve-and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.