We are searching for a capable Server, jaja Restaurant to join our exceptional team at Harbor Bay Hospitality in Cleveland, OH.
Growing your career as a Full Time Server, jaja Restaurant is an exceptional opportunity to develop valuable skills.
If you are strong in presentation, communication and have the right passion for the job, then apply for the position of Server, jaja Restaurant at Harbor Bay Hospitality today!
Welcome to jaja (jajacleveland.com) - Cleveland's most exciting new restaurant, located across from the West Side Market. Jaja is unlike any steakhouse you've ever seen - sophisticated, yet free-spirited, the design features rich interiors and lush greenery all beneath our signature retractable glass room. The food features a globally-inspired take on the classic steakhouse with shared plates, Argentine-style wood-fired meats and seafood and memorable desserts, all alongside a unique beverage program featuring wines from South America and contemporary takes on classic cocktails. Operated by Harbor Bay Hospitality, jaja is located in INTRO – Cleveland's exciting new mixed-use project, which features nearly 300 new apartments, an acre of green space, and a lavish top-floor event venue directly across the street from the historic West Side Market.
Opening in early Fall '22, jaja features a cozy dining room and an ample 2nd story patio with a perfect view of the West Side Market Clocktower. Dinner service will take place from Tuesday-Sunday, with a Saturday and Sunday brunch service and late night festivities on weekend evenings. jaja will be the premier reservation in Cleveland.
We're building a top-of-the-line team that we want to respect and grow with from day one. We're looking for industry rockstars who shine at the following:
Attentive service Kindness Competency in the workplace Attention to detail Thinking on their feet By joining our team, here's what you can expect from us:
Extensive growth opportunities A respectful and exciting workplace Competitive pay and benefits Being surrounded and inspired by the best in the business Our goal? That this will be the best place you've ever worked in the industry.
The Server is a highly visible role and is key to the success of our venue's operations. This role serves as an ambassador to our guests and helps to ensure the ambiance of the event is maintained and guest expectations are met.
Essential Functions Serve guests in a positive and friendly manner. Present food in a prompt and efficient manner. If necessary, serve tableside wine and champagne If buffet, assists team in setting up buffet and other special food/beverage stations. Maintain dining ambiance with an enthusiastic attitude. Provide the highest quality service to our guests at all times. Prepare event space by doing one or all of the following: setting up tables, clothing tables, setting decorations, condiments, candles, napkins, service plates, glassware and utensils. Conduct quality check of all set-ups listed above to ensure tables are set with the highest quality possible. Review BOE with team leads prior to the events to ensure excellence of food delivery to each guest. Transmit any special orders or dietary restrictions/needs to BOH. Keep kitchen staff informed by noting timing of meal progression. Respond to additional guest requirements by inquiring of needs and observing dining process. Maintain table settings by removing courses as completed, replenishing utensils, refilling water glasses, and being alert to spills, crumbs etc. Keep all serving stations neat, clean and organized at all times. Perform closing tasks to include clean up and tear down. Participate in pre-event meetings with team members to ensure events flow smoothly. Listen to guest concerns in a courteous manner and refer concerns to Director of Events promptly. Communicate professionally and clearly for each individual event; communicate operational needs to Corporate, FOH, and BOH team leads. Follows all policies and procedures relating to event service. Ensure any safety concerns are brought to the attention of the Event Manager as quickly as possible. Other duties as assigned. Education / Experience / Certifications: Must be 19+ years of age. 1-3 years' experience in a food service role. Knowledge of various food-service styles a plus. Exceptional interpersonal communication skills. Problem solver and analytical thinker: works constructively to solve problems and learn from mistakes, anticipates the needs of personnel and guests, "sees around corners"- works proactively to prevent issues from arising; exercises common sense and good judgment. Maintains composure under pressure, remains calm and courteous in difficult situations. Ability to utilize automated timekeeping system. Required to work nights, weekends, and/or holidays as business demands; ability to work flexible hours as required. Work Environment: Work is performed in a restaurant/event environment. This role requires primarily standing and walking during entire shift. Work environment is fast-paced and team member must be able to manage multiple priorities throughout a shift. Exposure to cold and heat may occur on regular basis throughout a shift (entering refrigeration equipment, multiple industrial/food service and exposure to cooking appliances).
Harbor Bay, the team behind INTRO – Cleveland's most exciting new mixed-use project, which features nearly 300 new apartments, an acre of green space, and a lavish top-floor event venue directly across the street from the historic West Side Market – is excited to announce a brand-new hospitality operation.
Our roots are in Cleveland, but our aspirations are driven by our cosmopolitan experiences across the globe. Harbor Bay Hospitality will launch four independent concepts that aim to raise the bar and set new expectations in Cleveland's hospitality scene.
Starting this adventure during a global pandemic has been no easy feat, but the opportunity exists here in town to innovate and improve experiences for both guests and team members. With a focus on dynamic, design-forward restaurants, and extreme attention to detail in food, beverage and service, every part of stepping into a HBH space will be memorable.
What are the four spaces? A trendy all-day café with a serious coffee program, a camping-inspired live fire sports bar, an upscale shared-plates lounge with a retractable roof, and a dramatic top floor event space with panoramic views.
All establishments are currently in search of talented, motivated team members to help grow the HBH family from the ground up. We will offer competitive pay rates, a slate of benefits for full-time employees, and a rewarding and enriching work environment that will be fast-paced and high volume.
Our plans can be summed up with three simple promises:
Really Good Stuff. Served Humbly. In Great Rooms.
Benefits of working as a Server, jaja Restaurant in Cleveland, OH:
? Learning opportunities
? Advancement opportunities
? Leading Industry Pay
