We are looking to hire an organized Service Advisor to join our passionate team at Chrysler Dodge Jeep Ram of Franklin in Franklin, TN.
Growing your career as a Full Time Service Advisor is an awesome opportunity to develop useful skills.
If you are strong in teamwork, decision-making and have the right experience for the job, then apply for the position of Service Advisor at Chrysler Dodge Jeep Ram of Franklin today!
Over the years Franklin Chrysler, Dodge, Jeep and RAM has established a reputation for providing the greater Franklin, Tennessee area with outstanding service. We are the #1 Volume Chrysler Dodge Jeep dealer in Tennessee, and are always seeking qualfiied, enthusiastic individuals to join our growing team! If you're interested in working for us, we'd love to meet you.What We OfferHealth insurance401(k)Paid trainingPaid vacationCareer progressionResponsibilities* Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.Ensure the daily inventory of technicians' time is consistently sold to service customers.Distribute work between technicians efficiently.Answer technical questions about vehicle problems, warranties, services, and repairs.Maintain Customer Happiness scores at or above company standards.Assist in diagnosing vehicle problems; order parts and tools as necessary.Oversee administration of warranty claims as well as training and supervising of service department.Set schedules and assigns tasks to service department employees.Reinforces company policies and adheres to company standards.Encourages compliance with applicable laws and regulations.Maintain good working relationship with factory(s) and foster positive employee relations.Collaborate with upper management to make service department hiring and discipline decisions.Qualifications* Organized and friendly personalityDemonstrated ability to manage othersTime management skillsFantastic communication skills with your customersProfessional, well-groomed personal appearanceConsistent record of service and sales successStrong record of positive customer satisfaction resultsTeam oriented and self-motivatedAble to work with little supervisionClean driving record and valid driver's licenseWe are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Benefits of working as a Service Advisor in Franklin, TN:
? Company offers great benefits
? Advancement opportunities
? Advantageous package
