Service Advisor

We are currently seeking a Service Advisor to join our growing team.At Sullivan Automotive Group, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Sullivan Automotive Group is absolutely critical to its success. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealership through the years.What We OfferHealth Insurance401K PlanPaid time off and vacationGrowth opportunitiesEmployee vehicle purchase plansFamily owned and operatedDiscounts on products and servicesResponsibilitiesGreet customers promptlyObtain customer and vehicle informationClearly report all vehicle symptoms as described by the customerDetermine and recommend maintenance based on age, mileage and history of vehiclePrepare a complete and accurate estimate of cost for labor and partsEstablish follow up timeMonitor the progress of each vehicle throughout the day, and update customers frequentlyVerify that the final invoice reconciles with the work performed on the repair orderExplain all completed work and charges to customersQualificationsProven record of achieving exceptional customer satisfactionPast experience as a service advisor, assistant lane manager or service consultantAbove-average energy levelA desire for a long-term career with a growing organizationPersonal and professional integrityComputer skills and willingness to learn new programsWe are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.