Service Dispatcher

Service Dispatcher West Mechanical has been serving the greater Bellingham and surrounding area for over 40 years. We are currently looking for an experienced Service Dispatcher to join our team.
COMPENSATION : $23.00 to $32.00 per hour - Depending on Experience
Work Hours: Monday - Friday; 8:30am to 5 pm
BENEFITS :
Highly competitive wages Health, Dental and Vision insurance - 100% paid for the employee by the employer PTO- This is based on hours worked .25 multiplier per hour/52 hours Paid Holidays New Years, Memorial Day, July 4th, Labor Day, Thanksgiving Day, and Christmas Day 401 k - After 1 year eligible up to 4% match Direct Deposit Job Title: Service Dispatcher
Primary Job Function: Maintain the Service Technicians daily schedules and dispatch the technicians as service calls are completed. Schedule return trips with customers when parts are in. Maintain the on call schedule for service technicians. Maintain customer database with current information. Clear and concise communications with department managers, employees and company customers, including keeping customers appraised as to company schedule and requested lead-times. Prepare service invoices and timecards for processing.
Required Qualifications: Advanced customer service skills. Ability to multi-task Organized Geographical knowledge of service area or map reading skills Knowledge of industry is recommended but not required Computer skills High school diploma or general education degree (GED) Two years related experience and/or training in customer service, dispatching or project management or equivalent combination of education and experience Preferred Qualifications: Working knowledge of HVAC industry 3+ years HVAC Dispatcher experience service, service dispatcher, dispatcher, customer service, scheduling, appointment scheduler, customer rep, admin, administrative assistant, administrative person, receptionist, hvac dispatcher, dispatch, technical, green company, team, coordinator, service coordinator, call scheduler, answer phones, service customers, team coordinator