Service Dispatcher

Company Description

Resilient Service Solutions is a powerhouse partner for unmatched operational efficiency, sustainability, and an extraordinary workplace experience.
With an elite network of service providers available 24/7, we deliver all-encompassing solutions that cater to every need.
Our 1 vendor, 1 call, 1 invoice system simplifies processes, supported by a proactive customer service team and advanced FM software.

Role Description

This is a full-time on-site role for a Service Dispatcher at Resilient Service Solutions in Temecula, CA.
The Service Dispatcher will be responsible for phone etiquette, dispatching tasks efficiently, ensuring customer satisfaction, and maintaining excellent communication with clients.

Qualifications
Phone Etiquette and Communication skillsDispatching and Customer Service skillsAbility to prioritize customer satisfactionStrong problem-solving and organizational skillsExperience in a service-oriented roleExcellent time management and multitasking abilitiesKnowledge of facility management or related field is a plusHigh school diploma or equivalent