Service Improvement and Assurance Officer £29,777 per annum + benefits
About the role We are seeking to fill an upcoming vacancy for the role of Service Improvement and Assurance Officer. Reporting to the Service Improvement and Strategy Manager, the role has responsibility for supporting the development and coordination of internal processes to address assurance, improvement and HMICFRS inspection priorities for the Service.
The role would provide support to the Senior Management Group and all departments in the Service in a range of areas such as inspection, internal and external reporting requirements and assurance and improvement activities. The role would also provide support to the Service Improvement and Strategy Manager with the development of internal processes to address inefficiencies, enhance effective collaboration and promote continuous improvement.
The successful candidate will be able to demonstrate a firm commitment to inclusivity, fairness, dignity and the highest standards of ethical behaviours and champion these in their day to day work in compliance with our ethical code of conduct.
As the Service Improvement and Assurance Officer you will:
Provide support to the Service Improvement team in the day to day management and coordination of improvement activities and processes. Work with all departments across the Service to provide support, guidance and coordination in key improvement and assurance objectives. Assist the facilitation of meetings and staff training, to develop and progress appropriate assurance and improvement activity. Support the strategic planning, project management and corporate governance processes as required. Minimum Requirements We are seeking a candidate who has demonstrable experience of:
Liaising with colleagues and stakeholders at all levels. Effective time management skills to work to conflicting priorities, meet deadlines and targets. Preparing comprehensive, high quality and accurate reports and briefings. Well-developed interpersonal and communication skills, and experience of developing strong business relationships. The Selection Process This is a multi-stage assessment process; successful candidates will be progressed to subsequent stages, all candidates will be notified of their outcomes following participation in a given assessment stage.
Set out below are the key dates relating to this selection process:
Stage Timeline
Advert closes 24 September 2024 at 12:00 noon
Notification of shortlist 26 September 2024
Assessment and Interview 4 October 2024
Please note the dates and stages detailed may be subject to change.
Interested in applying? Further details can be found in the accompanying job description and person specification. You are required to complete the application and submit a supporting statement of no more than 1000 words which should demonstrate how you meet the criteria stated on the person specification and job description.
For further information please contact Laura Brookes, Head of Service Improvement via ********
Pre-employment checks The successful applicant will be subject to our pre-employment screening process which includes an enhanced DBS check, completion of an occupational health medical questionnaire and a substance abuse test. We will also conduct right to work and reference checks.
About Tyne and Wear Fire and Rescue Service Tyne and Wear Fire and Rescue Service are one of the UK's leading Fire and Rescue Services for responding and innovation. We pride ourselves in striving to 'Create the Safest Community' and our dedicated, and diverse workforce are committed to delivering this.
The Service values and respects the diversity of its employees, and aims to recruit a workforce that represents the communities we serve.
Our facilities Tyne and Wear Fire and Rescue Service Headquarters are located in purpose built premises based in Washington, within easy reach of the A1 and A19. On site facilities include a staff gym, ample free parking and canteen facilities.
Key employee benefits Generous leave entitlement commencing at 23 days plus Public Holidays and 3 local days to be used over the Christmas period. Flexi-time scheme in operation. Local government pension scheme. Free on-site parking. Free on-site gym. Blue light discount. Car leasing scheme.
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