Rocky Mountain Yeti Group is expanding once again and in need of a Service Manager.
Our store located in Jackson offers a multitude of living options.
One thing that is common to all of our stores is our people.
Along with certifications, we are most interested in your ability to promote our values to our guests and our employees.
If you are energetic, have an outgoing personality, and have good moral values, let's talk.
We are offering outstanding hiring/relocation packages and conditions for the right individuals like:
Flexible work week schedule (Help plan your own work week)Steady/Busy Work flow and expandingHealth, Dental, Vision, Accident, Critical Illness, and Term Life InsuranceCareer AdvancementManufacturer TrainingMore
We're looking for people we can count on to be part of our team.
At Rocky Mountain Yeti, we believe that we all have different strengths but we treat each other as equals.
We're looking for remarkable, fearless people who know how to make things happen together.
Our team is hungry for personal and team growth... which definitely includes constantly learning new things.
You can't be afraid to go home exhausted.
Come have fun with us at Rocky Mountain Yeti and Legend Driven - Powered by Rocky Mountain Yeti.
Service Manager Responsibilities Hire and supervise service department personnel, as well as monitor their performance in servicing customersAbility to retain and Train TechsIn collaboration with the Service Director, create goals and objectives for the department, which include an annual operating budget, and a marketing plan to promote new business.Assist customers in servicing, repairing and explaining each service neededUnderstanding customers' requirements and concerns; matching requirements and concerns to various service optionsMake the customer comfortable with the service being performed and keeping the customer informed and updated throughout the service of their vehicleStaying updated on new products, features, accessories and attending product training as requiredMaintain a service customer follow up system that encourages repeat and referral business and contributes to customer satisfactionMaintain a high Customer Service Index (CSI) rating by handling customer complaints immediately. Service Manager Qualifications 3-5 years prior auto management experienceExperience across manufacturer linesStrong mechanical aptitudePrevious experience in an automotive service departmentStrong focus on providing excellent customer serviceHigh school diploma or higher educationClean driving record & valid driver's license
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.