Trillium Staffing is now seeking a Service Manager in Miami for a direct-hire placement!
Job responsibilities:
•The service manager will operate the service department at maximum production, controlling costs, building a loyal clientele, maintaining good employee relationships, setting and obtaining sales objectives and maintaining service records
•Ensure customers receive prompt, courteous, and effective service
•Serve as a liaison between technicians, the parts dept., and customers
•Distribute work between technicians
•Prioritize required services
•Ensure customers have a positive dealership experience
•Maintain accurate records; execute warranty parts retention, following all OEM requirements
•Take ownership of customers' experience
•Manage and hire technicians and service advisors
•Lead improvement efforts that support annual goals for service and cost control
•Assure a clean and safe working environment
Job benefits:
•Competitive salary
•Medical, dental & vision plan
•Paid vacation, sick, and holiday
•401(K) matching
Pay range $90-95/k per year +bonus and relocation allowance if needed.
Apply now!
Must Have Job Requirements:
•3+ years as a Thermo King or Carrier Service Manager
•Strong diesel repair and reefer background (8+ years)
•A relentless focus on customer satisfaction and follow-up
•Good communication skills
•Ability to work in a fast-paced work environment and multi-task effectively
•Strong organizational and time management skills
•Professional appearance and strong work ethic
•Basic computer skills (Karmak experience preferred)
Trillium has been recruiting and placing professionals for over 30 years.
From Fortune 100 companies to small businesses, our philosophy remains the same: to achieve excellence by providing quality employees and an uncompromising level of service.
We believe in honesty, integrity, and a simple philosophy of providing value to our customers and our employees.
We strive to be unsurpassed in the recruitment and placement of quality and skilled professionals.
Trillium is an Equal Opportunity Employer.